From owner-freebsd-isp@FreeBSD.ORG Mon Dec 8 23:54:40 2003 Return-Path: Delivered-To: freebsd-isp@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id DBEE216A4CE for ; Mon, 8 Dec 2003 23:54:40 -0800 (PST) Received: from superheronet.net (radius.superheronet.net [209.120.206.21]) by mx1.FreeBSD.org (Postfix) with SMTP id 6612E43D2B for ; Mon, 8 Dec 2003 23:54:39 -0800 (PST) (envelope-from erichz@superhero.org) Received: (qmail 56784 invoked by uid 85); 9 Dec 2003 06:54:38 -0000 Received: from erichz@superhero.org by merlin.superheronet.net by uid 81 with qmail-scanner-1.15 (uvscan: v4.1.60/v4232. spamassassin: 2.x. Clear:. Processed in 0.264464 secs); 09 Dec 2003 06:54:38 -0000 Received: from unknown (HELO superhero.org) (24.0.76.33) by merlin.superheronet.net with SMTP; 9 Dec 2003 06:54:38 -0000 Message-ID: <3FD571C1.6060601@superhero.org> Date: Tue, 09 Dec 2003 00:54:57 -0600 From: Erich Zigler User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031013 Thunderbird/0.3 X-Accept-Language: en-us, en MIME-Version: 1.0 To: freebsd-isp@freebsd.org References: <1070830338.2103.1.camel@home.wsnet.co.za> In-Reply-To: <1070830338.2103.1.camel@home.wsnet.co.za> Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit Subject: Re: Billing System X-BeenThere: freebsd-isp@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: Internet Services Providers List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 09 Dec 2003 07:54:41 -0000 Dave Johnson wrote: > Can anyone recommend an Accounting / Billing System for ISPs Basically it all sums up in. All Accounting / Billing Systems suck, some just suck less then others. Im not trying to be cheeky but I've tried a good number of them. Here are my experiences. BillMax - Runs on *BSD, and other *NIX platforms, good base install, etc. The interface while powerful is complex, and can be daunting to some users. FreeSide - It's OK. If you dont mind doing every thing yourself. Ivan is a decent enough guy but he is a BOFH, so just keep that in mind. OptiGold - It's decent. Unfortunatley it runs on FileMaker which should be burned in the bowels of the deepest hell. I believe all the issues I've had with the application would be solved by going over to SQL, but I dont see that happening. Make sure that when you talk to their sales force that you are very explicit in what you want. We weren't and had to shell out a lot more money then we planned on. Also having to have at least 3-5 FileMaker licenses just to run the software is a little outrageous in my opinion. If you go with OptiGold be sure to pick up OptiSkin it makes life worth living. Platypus - I've heard good things, but the licensing leaves a lot to be desired. If you are ever bought out license does not transfer as an asset.