Date: Mon, 21 Jul 2003 22:26:03 -0600 (CST) From: Ryan Thompson <ryan@sasknow.com> To: keith@smmc.qld.edu.au Cc: Free bsd <freebsd-questions@freebsd.org> Subject: Re: Mail delivery wierdness Message-ID: <20030721215002.W31748-100000@ren.sasknow.com> In-Reply-To: <1344.203.220.88.216.1058843454.squirrel@localhost.smmc.qld.edu.au>
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keith@smmc.qld.edu.au wrote to ryan@sasknow.com: > Hi Ryan... Hi Keith, > Yep I can confirm it was NOT listening on :25 > The techie on the ground swore black & blue it was (always follow what you > know!). I figured it wasn't but maybe it was somethjing I didn't > understand?? He changed the config on exchange and voila! Now I can chat > with smtp on the mail server from outside! :-) > Next question. Squid is also on the gateway/firewall. Squid has nothing to do with SMTP. > Mail is still not being delivered. What do you mean? Messages are being accepted for delivery, but are not arriving (indicating a problem with the innards of the Exchange config)? Or the SMTP sessions themselves are not completing? Be specific. Send actual output, where possible. > Can I assume if I can chat via telnet to the exchange server : 25 Then > mail can also get thru? Unless something really funny is happening, you've ruled out connection and firewall issues. See below, though. You definitely *haven't* ruled out SMTP issues, which is why you should verify the config of the Exchange server before you go any further. You've already confirmed one bug. Until you can deliver messages on the server itself, you won't learn much more by trying from other hosts. > Surely that means a persistent session is set up and mail should also > get to it. Actually, it means that you have an application-layer connection, in this case, over TCP. So far, no guarantees (or even promises) have been made by the server about mail delivery. At least, if you received any, you didn't include them in your message. :-) > It isn't being delivered to mailboxes there so what the??? You mean *when* you use telnet to manually negotiate the SMTP session? Or are you assuming that, if you get any SMTP response, that other MUAs will behave correctly with the server, and that the server will behave predictably with the request? Output from a telnet session can be very enlightening, and easier to get than tcpdump output, for text-based protocols. :-) >From your gateway, try a complete SMTP session, including delivery, with appropriate MAIL FROM, RCPT TO and header information. If SMTP isn't a second language to you, here's a real example. Lines beginning with (a decorative!) + indicate lines of actual input: $ telnet earl 25 Trying 207.195.92.130... Connected to earl.sasknow.net. Escape character is '^]'. 220 earl.sasknow.net ESMTP Sendmail 8.12.6p2/8.12.6; Mon, 21 Jul 2003 21:55:45 -0600 (CST) + HELO stimpy.sasknow.com 250 stimpy.sasknow.com Hello stimpy [207.195.92.132], pleased to meet you + MAIL FROM: ryan@sasknow.com 250 2.1.0 ryan@sasknow.com... Sender ok + RCPT TO: ryan@sasknow.com 250 2.1.5 ryan@sasknow.com... Recipient ok + DATA 354 Enter mail, end with "." on a line by itself + From: ryan@sasknow.com + To: ryan@sasknow.com + Subject: Test message #1 + + THis is a test. + . 250 2.0.0 h6M3tjQA009987 Message accepted for delivery + QUIT 221 2.0.0 earl.sasknow.net closing connection Connection closed by foreign host. A second or so later, this message was delivered to my local mailbox (capitalization typo and all) on another inner server, indicating that things worked fine. Headers added by the server confirmed the HELO and envelope information. If you receive anything other than 2xx replies from the first three lines (HELO, MAIL FROM, RCPT TO), it may indicate that you've supplied information that the server won't allow. (i.e., an invalid relay address, or maybe it's configured to only accept mail from hosts which resolve correctly... a potential show-stopper if, for example, you're using RFC1918 IPs with ipnat and haven't configured Windows to resolve them fwd+rev. Another good reason *not* to bother with further network testing until you've successfully delivered mail *on* the mail server in question through the loopback interface. One step at a time). If you get the "message accepted for delivery" (or other 2xx code from Exchange), the message should be delivered. If it isn't, you have more goofiness to resolve on the Windows server. If you're not sure of your results, send them to the list. So far, there isn't much related to FreeBSD, here, but I suppose this is of general interest to FreeBSD admins... so it is still marginally on-topic for -questions. :-) Hope this helps, - Ryan -- Ryan Thompson <ryan@sasknow.com> SaskNow Technologies - http://www.sasknow.com 901-1st Avenue North - Saskatoon, SK - S7K 1Y4 Tel: 306-664-3600 Fax: 306-244-7037 Saskatoon Toll-Free: 877-727-5669 (877-SASKNOW) North America
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