From owner-freebsd-chat@FreeBSD.ORG Wed Jun 18 02:16:26 2003 Return-Path: Delivered-To: freebsd-chat@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 9AFF537B401 for ; Wed, 18 Jun 2003 02:16:26 -0700 (PDT) Received: from bluejay.mail.pas.earthlink.net (bluejay.mail.pas.earthlink.net [207.217.120.218]) by mx1.FreeBSD.org (Postfix) with ESMTP id 1CCB243F3F for ; Wed, 18 Jun 2003 02:16:26 -0700 (PDT) (envelope-from tlambert2@mindspring.com) Received: from user-2ivfl1t.dialup.mindspring.com ([165.247.212.61] helo=mindspring.com) by bluejay.mail.pas.earthlink.net with asmtp (SSLv3:RC4-MD5:128) (Exim 3.33 #1) id 19SZ3I-0006qb-00; Wed, 18 Jun 2003 02:16:25 -0700 Message-ID: <3EF02D44.EF07CE6E@mindspring.com> Date: Wed, 18 Jun 2003 02:13:40 -0700 From: Terry Lambert X-Mailer: Mozilla 4.79 [en] (Win98; U) X-Accept-Language: en MIME-Version: 1.0 To: Bill Moran References: <3EEFC568.70900@potentialtech.com> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-ELNK-Trace: b1a02af9316fbb217a47c185c03b154d40683398e744b8a4295de0da9206727987e7495a704ce26fa7ce0e8f8d31aa3f350badd9bab72f9c350badd9bab72f9c cc: chat@freebsd.org Subject: Re: Advice on how to straighten out a crappy ISP X-BeenThere: freebsd-chat@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: Non technical items related to the community List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 18 Jun 2003 09:16:26 -0000 Bill Moran wrote: > My ISP is Adelphia Cable Internet. [ ... ] > Does anyone have any suggestion on how I can get them to fix their > worthless shit? I've tried being nice. I've tried being an asshole. > I have nothing to threaten with, as there are no other high-speed > providers in this area. Volunteer to fix it for them for $$$. Volunteer to fix it for them for free. Letter to the editor of every local paper, spaced 1 week apart, and explaining in plain English what's wrong with their setup, and the consequences for their customers. If you can, get on one of your local TV stations as a contrasting editorial opinion, and use them as an example of a provider who does things the wrong way. Start a letter writing campaign by local users's groups. Contact the local TV station's "consumer advocacy" 5 minute human interest segment editor (e.g. in the Bay Area, "7 On Your Side"). There are a lot of things you can do that would make it more cost effective to fix it than to continue doing Business As Usual(tm). -- Terry