From owner-freebsd-isp  Mon Apr 20 19:17:50 1998
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Date: Tue, 21 Apr 1998 10:07:36 +0800 (CST)
From: Ronald Wiplinger <ronald@mail.trace.com.tw>
To: Dev <dev@wopr.inetu.net>
cc: isp@FreeBSD.ORG
Subject: Re: Customer Service
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On Mon, 20 Apr 1998, Dev wrote:

> Does anyone have some good books/url's for info to
> bring him up to speed?
> 
> Issues would be:
> - dns
> - sendmail problems
> - apache stronghold
> - frontpage problems (I emphasize problems :-)
> - general user questions
> - general freebsd admin stuff.
> 


Ask your competitor ;-)
E.g., some national wide ISPs have made a quite good booklet about their
service including FAQ. 
.....


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