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Date:      Fri, 17 Feb 2006 14:46:47 -0800
From:      Bakul Shah <bakul@BitBlocks.com>
To:        anton@nikiforov.ru
Cc:        freebsd-hardware@freebsd.org
Subject:   Re: LSI Trouble 
Message-ID:  <200602172246.k1HMklUs034116@gate.bitblocks.com>
In-Reply-To: Your message of "Sat, 18 Feb 2006 01:01:49 %2B0300." <43F647CD.5060709@nikiforov.ru> 

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> sorry for sending my request to so many maillists and looks like it is 
> OFF TOPIC, but i have defenetley big trouble and kindly asking you to help.

Your best bet is to do a google search.

> Today we were changing power supply so we shut all servers down at 17:00.
> 
> After changing of UPS we start everything up and my LSI controller 
> starts to claim that disk and NVRAM configuration mismatch.

Likely the controller has some battery backed up RAM that got
zapped?  My guess is your disks are fine (which is why they
are in ready state) but the NVRAM data evaporated -- likely
the battery is dead?  Or may be something died or got
damaged.

> I'm sure that disks are still containing the information, but i do not 
> know how to restore the LSI data on disks to boot properly or mount this 
> drive somewhere on different system to get the data.

At least make a complete image backup of each disk
individually.

> I did contact LSI support but 3 people answerred that one is on the 
> vacation, the other on the business trip and the third one is ill..... 
> nice support. THere is nothing to say :)

Keep bugging them (persistently but nicely).  Get them on
your side.  Don't get them mad or give up.  Eventually they
will get rid of you by passing you on to a real techie.  Who
will tell you what you *should* have done (after losing all
your data while "helping" you -- see, he wants to understand
the problem even more badly than you do but he doesn't care
for your data -- after all everybody knows customers run beta
sites, right?).

> In case there is no way to restore my configuration and continue to use 
> this server as it was could you please tell me the way to restore data 
> from that drives?

You can try putting in fresh blank drives, duplicating the
exact configuration and then reconnecting your old drives.

And TELL US WHAT WORKED (just on freebsd-hardware)!  That is
your punishment for duplicate posting.



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