Date: Sun, 20 Mar 2005 17:50:26 -0500 From: Jason Crawford <jasonrcrawford@gmail.com> To: Marty Turner <marty_turner@adaptec.com> Cc: Theo de Raadt <deraadt@cvs.openbsd.org> Subject: Re: Adaptec Message-ID: <5d68382805032014507b290e05@mail.gmail.com> In-Reply-To: <5d683828050320143270cb8240@mail.gmail.com> References: <200503202210.j2KMATnF017447@cvs.openbsd.org> <9e46c99e05032014222270fe04@mail.gmail.com> <5d683828050320143270cb8240@mail.gmail.com>
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Mr. Turner, I am very disappointed that Doug is no longer accepting emails from Adaptec customers. I hope it is not Adaptec policy to just disregard all customers when they start telling you how they feel about your hardware and business practices. Previous talks with an ex-employee from Adaptec has led me to believe that Adaptec does indeed just disregard their customers, because he stated that "Why do you think Adaptec should care about an OS that only has a small...". To get the full quote, just ask Doug, as I forwarded that message to him along with my reply. It seems that this is probably a running theme with Adaptec employees to just disregard customers, but Theo has counted over 1,800 AAC-style raid controllers in the OpenBSD community alone, and many other communities would benefit as well. If Adaptec doesn't care about a community that can account for thousands of Adaptec products, not just raid controllers, then you are sending the message that your customers should not care about Adaptec anymore, and take their business elsewhere. If that's what Adaptec wants, keep up your current communication, or lack there of. Adaptec will be losing many, many customers if this is not remedied. Jason Crawford
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