From owner-freebsd-questions@FreeBSD.ORG Mon Jul 7 15:36:09 2003 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 3328937B401 for ; Mon, 7 Jul 2003 15:36:09 -0700 (PDT) Received: from cultdeadsheep.org (charon.cultdeadsheep.org [80.65.226.72]) by mx1.FreeBSD.org (Postfix) with ESMTP id 9C47843FAF for ; Mon, 7 Jul 2003 15:36:07 -0700 (PDT) (envelope-from sheepkiller@cultdeadsheep.org) Received: (qmail 16693 invoked from network); 7 Jul 2003 22:36:06 -0000 Received: from unknown (HELO chuck.cultdeadsheep.org) (192.168.0.12) by goofy.cultdeadsheep.org with SMTP; 7 Jul 2003 22:36:06 -0000 Date: Tue, 8 Jul 2003 00:35:33 +0200 From: Clement Laforet To: "admin" Message-Id: <20030708003533.21bc88ab.sheepkiller@cultdeadsheep.org> In-Reply-To: <20030707204703.M98999@enabled.com> References: <20030707204703.M98999@enabled.com> Organization: tH3 cUlt 0f tH3 d3@d sH33p X-Mailer: Sylpheed version 0.9.3 (GTK+ 1.2.10; i386-portbld-freebsd5.1) X-Face: ._cVVRDn#-2((lnfi^P7CoD4htI$4+#G/G)!w|,}H5yK~%(3-C.JlEYbOjJGFwJkt*7N^%z jYeu[;}]}F"3}l5R'l"X0HbvT^D\Q&%deCo)MayY`);TO Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit cc: freebsd-questions@freebsd.org Subject: Re: customer support ticket and tracking software X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 07 Jul 2003 22:36:09 -0000 On Mon, 7 Jul 2003 12:47:03 -0800 "admin" wrote: > can somebody recommend customer support tracking software - giving each > support email and Phone call a case number and allowing multiple users to > track and add to the progress of a support issue. > > any ideas here? Double Choco Latte maybe... http://dcl.sourceforge.net/