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Date:      Sat, 5 Mar 2005 16:16:34 +0000
From:      Kris Kennaway <kris@FreeBSD.org>
To:        marrandy <marrandy@chaossolutions.org>
Cc:        autrijus@autrijus.org
Subject:   Re: marked as broken - P5-Log-Dispatch-2.10
Message-ID:  <20050305161634.GC84206@hub.freebsd.org>
In-Reply-To: <200503051113.02507.marrandy@chaossolutions.org>
References:  <200503042150.38465.marrandy@chaossolutions.org> <20050305151502.GB26240@hub.freebsd.org> <200503051113.02507.marrandy@chaossolutions.org>

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On Sat, Mar 05, 2005 at 11:13:02AM -0500, marrandy wrote:
> On Saturday 05 March 2005 10:15, you wrote:
> 
> 
> >
> > Submit a patch with send-pr(1) that corrects the problem(s).
> >
> > Kris
> 
> Hello Kris.
> 
> Unfortunately, I'm not a programmer, haven't submitted patches before and 
> really don't know what the message means or why it was added.  I had already 
> emailed the maintainer, autriju  at  autrijus.org, but he is probably busy, 
> as we all are.
> 
> Background - There is an issue with the current helpdesk/inventory software at 
> work and I was hoping to offer Request Tracker (there is also Roundup, OTRS & 
> Eventum) as a possible replacement, but the current 30-day timetable, after 
> 3-days, has just changed to 10-days so I'm under the bullet to install and 
> test a suitable alternative.  The RT-3/3.2 port seemed the best way to get it 
> installed, up and running and then there is data transfer from the other 
> system, which is another matter.
> If the port is broken and not fixable in time, then my best option, at the 
> moment, seems to be to build from source.
> It's unfortunate, as the port would have saved me a lot of time

In many cases the port is marked BROKEN because the source itself is
not buildable anyway, with or without ports.  I don't know about this
case.  If so, your only option is to discuss the problem with the
software authors.

Kris



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