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Date:      Mon, 25 Feb 2002 15:19:58 +0000 (GMT)
From:      Jan Grant <Jan.Grant@bristol.ac.uk>
To:        johann@broadpark.no
Cc:        freebsd-questions@freebsd.org, bsd <bsd@nuug.no>
Subject:   Re: Presentation of UNIX to an ignorant crowd
Message-ID:  <Pine.GSO.4.44.0202251513510.13403-100000@mail.ilrt.bris.ac.uk>
In-Reply-To: <1014648629.3c7a4f35eab24@mail.broadpark.no>

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On Mon, 25 Feb 2002 johann@broadpark.no wrote:

> Hi.
>
> I'm about to hold a lecture on UNIX to people who don't even have the faintest
> idea of what it's all about.
>
> The utter perimeter of their knowledge halts at performing government-related
> tasks in Windows 98.
>
> My job is to convince them that UNIX -- using Mandrake on workstations and
> FreeBSD on servers -- is the way to go. In other words teach them the truth,
> and make them convert.
>
> I was assigned to this job on a rather short notice, and therefore I havn't
> really had time to do the thorough research part myself.
>
> I was wondering, however, if such a thing (general presentation of UNIX, its
> movements up and till now and the various benefits it may serve). My knowledge
> is filled with black holes that might twist out during this presentation, which
> is why I was hoping that this could be of assistance.

If you're certain that the required apps are there, don't tell: show.
Eg: this is mandrake with kde and openoffice. These files it's using are
being served by FreeBSD using (pick one: samba, etc).

Include costs (TCO) if you can calculate them.

A lot of what you want depends on what "government-related" work is; in
particular, if they've got any bespoke apps you need to know that
they'll work in your proposed environment. Otherwise you'll just
generate resentment, excessive costs and an eventual rollback*.

You may well have to answer questions like this:

 - can we still use Outlook/Exchange?
 - what do you expect to offer instead of those?
 - what will the training costs for a change be?
 - can we interoperate with other departments that still use Windows?

If you don't have good answers for this then you might wish to bide your
time and do something a little less dramatic: piecemeal successes win
support; one spectacular failure will not be forgotten.

jan

* Which might be standard for governmental projects, depending on your
country of choice - I make no comment :-)


-- 
jan grant, ILRT, University of Bristol. http://www.ilrt.bris.ac.uk/
Tel +44(0)117 9287088 Fax +44 (0)117 9287112 RFC822 jan.grant@bris.ac.uk
Semantic rules, OK?


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