Date: Thu, 28 Aug 97 10:41:09 -0700 From: "Mike Burgett" <mburgett@awen.com> To: "hardware@freebsd.org" <hardware@freebsd.org> Subject: K6 Info, phone call with Dan Hingle Message-ID: <199708281741.KAA16591@dragon.awen.com>
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I just got off the phone with Dan Hingle, who appears to be heading up the tech support folks that are dealing with this problem. AMD doesn't appear to have all the details worked out yet, and they are having their engineering check to be sure the Linux problem is the same one being seen on FreeBSD. He also said the engineers are "working to make sure the problem is resolved", but wasn't clear whether that meant they had already fixed the problem in silicon, or were preparing to. He expects it to take about 3 weeks to get everything set up to start the program. Once that's done, they do appear to be willing to swap out the defective chips, but will deal with users on a case by case basis (i.e., you call, talk to someone, and get a number or something to ship the chip back under... conditions of cross-shipping, if it will be available, are unknown at this time.) One thing, it appears that they will be doing this, *if* the problem has manifested on a AMD tested and approved listed motherboard, and the question of what motherboard you are using will undoubtedly come up while talking with them. A list of "approved" motherboards is at: http://www.amd.com/K6/k6mbl/mblist.html In case you're not sure if your motherboard is on the list or not. Thanks, Mike
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