From owner-freebsd-amd64@FreeBSD.ORG Mon Dec 5 17:50:47 2005 Return-Path: X-Original-To: freebsd-amd64@freebsd.org Delivered-To: freebsd-amd64@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 13A4116A41F for ; Mon, 5 Dec 2005 17:50:47 +0000 (GMT) (envelope-from obrien@NUXI.com) Received: from dragon.NUXI.org (trang.nuxi.com [66.93.134.19]) by mx1.FreeBSD.org (Postfix) with ESMTP id B34F843D45 for ; Mon, 5 Dec 2005 17:50:42 +0000 (GMT) (envelope-from obrien@NUXI.com) Received: from dragon.NUXI.org (obrien@localhost [127.0.0.1]) by dragon.NUXI.org (8.13.4/8.13.4) with ESMTP id jB5HocLi076766; Mon, 5 Dec 2005 09:50:38 -0800 (PST) (envelope-from obrien@dragon.NUXI.org) Received: (from obrien@localhost) by dragon.NUXI.org (8.13.4/8.13.1/Submit) id jB5Hocdn076765; Mon, 5 Dec 2005 09:50:38 -0800 (PST) (envelope-from obrien) Date: Mon, 5 Dec 2005 09:50:38 -0800 From: "David O'Brien" To: Ken Gunderson Message-ID: <20051205175038.GC76476@dragon.NUXI.org> References: <200512022021.UAA20705@sopwith.solgatos.com> <20051202133010.21549f90.kgunders@teamcool.net> <20051202204923.GD20567@odin.ac.hmc.edu> <20051202141632.707fdb1a.kgunders@teamcool.net> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <20051202141632.707fdb1a.kgunders@teamcool.net> X-Operating-System: FreeBSD 7.0-CURRENT Organization: The NUXI BSD Group X-Pgp-Rsa-Fingerprint: B7 4D 3E E9 11 39 5F A3 90 76 5D 69 58 D9 98 7A X-Pgp-Rsa-Keyid: 1024/34F9F9D5 User-Agent: Mutt/1.5.11 Cc: freebsd-amd64@freebsd.org Subject: Re: How to get support (was: Tyan alternatives cuz their support totally sucks) X-BeenThere: freebsd-amd64@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list Reply-To: freebsd-amd64@freebsd.org List-Id: Porting FreeBSD to the AMD64 platform List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 05 Dec 2005 17:50:47 -0000 On Fri, Dec 02, 2005 at 02:16:32PM -0700, Ken Gunderson wrote: > Thankfully I was. But it still boiled down to terrible support on > Tyan's end until we got sales management involved. ... > Now that these problems have been brought to the attention of a couple > sales managers hopefully they will be channeled up the appropriate > ladders It has been my experience in the computer HW arena that with margins as razor thin as they are - tying something you need done to actual sales is the only guaranteed way to get what you want. It isn't just a Tyan thing. :-( -- -- David (obrien@FreeBSD.org) Q: Because it reverses the logical flow of conversation. A: Why is top-posting (putting a reply at the top of the message) frowned upon?