From owner-freebsd-usb@FreeBSD.ORG Sat Jun 23 18:51:52 2012 Return-Path: Delivered-To: freebsd-usb@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [69.147.83.52]) by hub.freebsd.org (Postfix) with ESMTP id 5359D106566B for ; Sat, 23 Jun 2012 18:51:52 +0000 (UTC) (envelope-from wblock@wonkity.com) Received: from wonkity.com (wonkity.com [67.158.26.137]) by mx1.freebsd.org (Postfix) with ESMTP id 0F6078FC16 for ; Sat, 23 Jun 2012 18:51:51 +0000 (UTC) Received: from wonkity.com (localhost [127.0.0.1]) by wonkity.com (8.14.5/8.14.5) with ESMTP id q5NIpo3N087036; Sat, 23 Jun 2012 12:51:50 -0600 (MDT) (envelope-from wblock@wonkity.com) Received: from localhost (wblock@localhost) by wonkity.com (8.14.5/8.14.5/Submit) with ESMTP id q5NIpoW5087033; Sat, 23 Jun 2012 12:51:50 -0600 (MDT) (envelope-from wblock@wonkity.com) Date: Sat, 23 Jun 2012 12:51:50 -0600 (MDT) From: Warren Block To: maxim naumov In-Reply-To: Message-ID: References: User-Agent: Alpine 2.00 (BSF 1167 2008-08-23) MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed X-Greylist: Sender IP whitelisted, not delayed by milter-greylist-4.2.7 (wonkity.com [127.0.0.1]); Sat, 23 Jun 2012 12:51:50 -0600 (MDT) Cc: freebsd-usb@freebsd.org Subject: Re: Seagate FreeAgent GoFlex 1.5TB external HDD problems X-BeenThere: freebsd-usb@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: FreeBSD support for USB List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 23 Jun 2012 18:51:52 -0000 On Sat, 23 Jun 2012, maxim naumov wrote: > I am having problems with a recently purchased external HDD: > 0bc2:5031 Seagate RSS LLC, FreeAgent GoFlex 1.5TB USB 3.0. > > the HDD would work fine for a while but then the kernel would lock up > and require a powercycle. after turning off soft updates on that > filesystem the lock up has disappeared, but the system still reports > lots of errors repeatedly like the following: > > Jun 22 17:05:13 xxxx kernel: (da0:umass-sim0:0:0:0): AutoSense failed > Jun 22 17:05:13 xxxx kernel: > g_vfs_done():da0s1d[WRITE(offset=406613852160, length=16384)]error = 5 > > after getting into that state the HDD seems unresponsive. usbconfig > reset/power doesn't help, you have to physically unplug the drive and > plug it back in. > > the same FreeBSD box, same USB socket, same cable, same backup > software and data, but a different USB 3.0 drive (Verbatim 1TB) shows > no errors. Doing some research on drives lately, I saw notes from Mac users complaining that these drives went off-line due to power saving. Unfortunately I can't find those comments again. So it's worth trying to disable power saving on that drive. sysutils/ataidle can do it, and can run from rc.conf: ataidle_enable="YES" ataidle_devices="da0" ataidle_da0="-P 0" Failing that, the Windows software included with the drive might be able to disable the standby or sleep mode. Apparently some of these drives ignore that and sleep anyway. I would call that defective and return the drive.