From owner-freebsd-questions@FreeBSD.ORG Thu Jan 13 16:58:27 2011 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id A94BE106566B for ; Thu, 13 Jan 2011 16:58:27 +0000 (UTC) (envelope-from jacks@sage-american.com) Received: from mail.sagedata.net (mail.sagedata.net [38.106.15.121]) by mx1.freebsd.org (Postfix) with ESMTP id 884F38FC08 for ; Thu, 13 Jan 2011 16:58:27 +0000 (UTC) Received: from sagemaster (sageweb.net [65.68.247.73]) by mail.sagedata.net (8.14.4/8.14.4) with SMTP id p0DGKqdj067356; Thu, 13 Jan 2011 10:20:52 -0600 (CST) (envelope-from jacks@sage-american.com) X-Authentication-Warning: mail.sagedata.net: Host sageweb.net [65.68.247.73] claimed to be sagemaster Message-Id: <3.0.1.32.20110113102034.00eed690@sage-american.com> X-Sender: jacks@sage-american.com X-Mailer: Windows Eudora Pro Version 3.0.1 (32) Date: Thu, 13 Jan 2011 10:20:34 -0600 To: freebsd-questions@freebsd.org From: "Jack L. Stone" Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" X-Greylist: Message whitelisted by Sendmail access database, not delayed by milter-greylist-4.2.6 (mail.sagedata.net [38.106.15.121]); Thu, 13 Jan 2011 10:20:53 -0600 (CST) X-Scanned-By: milter-spamc/1.15.388 (mail.sagedata.net [38.106.15.121]); Thu, 13 Jan 2011 10:20:53 -0600 X-Spam-Status: NO, hits=-10.00 required=4.50 X-Spam-Report: Content analysis details: (-10.0 points, 4.5 required) | | pts rule name description | ---- ---------------------- -------------------------------------------------- | -0.0 SHORTCIRCUIT Not all rules were run, due to a shortcircuited rule | -10 ALL_TRUSTED Passed through trusted hosts only via SMTP | Subject: zoneedit.com X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 13 Jan 2011 16:58:27 -0000 I have used zoneedit.com's DNS zone service for about 9 years and it handles a number of static IPs for my companies. Now, suddenly they have created a "new platform" and migrating accounts from the legacy platform to the new. The legacy site doen't work anymore, just confirms account and redirects to the new site. Are there any members here using zoneedit.com and having trouble with their login? I cannot get my login to work and they won't solve the problem. They say they have reset my password but it doesn't work. The legacy web site says my account has been migrated, yet the login doesn't work. The legacy site responds to my normal email address used for the entire 9 years, but the new platform only responds with an error that the email doesn't exist. The service still works, but no access to manage my zones. (Yes, I copy/paste the login so no typos.) I've sent numerous request for help since Jan 12th but only get the robot response with the same information about responding in 24 hours -- but, they never respond. Now, here I sit without access to numerous domain zones I need to edit with any way to access them. This is hurting my biz. So, anyone with this issue out there or know of an alternative company to replace zoneedit? Thanks for any response (no robots pls -- heh, heh) (^_^) Happy trails, Jack L. Stone System Admin Sage-american