From owner-svn-doc-head@FreeBSD.ORG Tue Sep 4 16:59:34 2012 Return-Path: Delivered-To: svn-doc-head@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [69.147.83.52]) by hub.freebsd.org (Postfix) with ESMTP id 77BBA106566B; Tue, 4 Sep 2012 16:59:34 +0000 (UTC) (envelope-from utisoft@gmail.com) Received: from mail-bk0-f54.google.com (mail-bk0-f54.google.com [209.85.214.54]) by mx1.freebsd.org (Postfix) with ESMTP id 4D49F8FC0C; Tue, 4 Sep 2012 16:59:33 +0000 (UTC) Received: by bkcje9 with SMTP id je9so3242165bkc.13 for ; Tue, 04 Sep 2012 09:59:32 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:from:date:message-id:subject:to :cc:content-type; bh=XUkgSUWPeGDN+QYh4J0jZ7y+DmHbKrKPKLTGTZVyDKQ=; b=T1HNU9G7yAK9FTLsrxg53grvEfP0Z8O6xjmlnMhwhYLgHUqHNJR9dKDn4TYMYeH5li 30ThakXts3+Esl7nzXavmcZujB6hx0mbTv8/D6h29dWJiFZg9pa9HN2bHG2dIaP6fjdm /5BqpLoKulm56Y3RY616PYdMtjLKdo1LkM+38B8vW2hfN7HS6FhcTiJqIUIRXB5J/Zoi q0kT4VlriAJO9VYlbs3Hv2tgCkf0lj8vUrEQZCS3zFWypfXyrFVEFuN7T0c0163j2HkC FpcQaHuf4v9dxBXLbwtii7hALICgQHM/oWFKhv+gkHPhLE5Jjdh/xe1jkONIw6ongFO5 PdTw== Received: by 10.204.145.82 with SMTP id c18mr8303995bkv.133.1346777972319; Tue, 04 Sep 2012 09:59:32 -0700 (PDT) MIME-Version: 1.0 Received: by 10.204.10.141 with HTTP; Tue, 4 Sep 2012 09:59:01 -0700 (PDT) In-Reply-To: References: <201209040149.q841n3h2075495@svn.freebsd.org> From: Chris Rees Date: Tue, 4 Sep 2012 17:59:01 +0100 Message-ID: To: Eitan Adler Content-Type: text/plain; charset=ISO-8859-1 Cc: svn-doc-head@freebsd.org, svn-doc-all@freebsd.org, doc-committers@freebsd.org Subject: Re: svn commit: r39495 - head/en_US.ISO8859-1/htdocs/support X-BeenThere: svn-doc-head@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: SVN commit messages for the doc tree for head List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 04 Sep 2012 16:59:34 -0000 On 4 September 2012 16:45, Eitan Adler wrote: > On 4 September 2012 07:35, Chris Rees wrote: >> >> On 4 Sep 2012 02:49, "Eitan Adler" wrote: >>> >>> Author: eadler (src,ports committer) >>> Date: Tue Sep 4 01:49:03 2012 >>> New Revision: 39495 >>> URL: http://svn.freebsd.org/changeset/doc/39495 >>> >>> Log: >>> Encourage the use of the PR system instead of a (bogus) mailing list for >>> sending bug reports. >>> >>> Approved by: gjb >> >> It's not really a bogus list; I've picked PRs up from there before. >> >> Doesn't this make it harder to send bug reports for the uninitiated, having >> to learn Yet Another Web Form for reporting perhaps just one bug? > > There are three ways to submit a bug: > > - send-pr(1) > - the web form > - sending a mail to the *appropriate* mailing list. > > The third option usually results in someone asking the submitter to > file PR in any case. > > -bugs is a high volume, low signal mailing list and isn't intended for > users to report bugs. I do think that it should be made clearer that a mailing list continues to be an option-- often the behaviour reported is not a bug-- perhaps something could be made of the fact that front-line support is a mailing list? It seems that the usual pattern is "Report on mailing list --> someone suggests that it is a bug --> you should file a PR". Are we trying to move away from this? Chris