Date: 22 Jul 2002 12:56:14 -0500 From: Ray Seals <rseals@vdsi.net> To: Tim Pozar <pozar@lns.com> Cc: FreeBSD Questions <freebsd-questions@FreeBSD.ORG> Subject: Re: Problems saving documents in StarOffice 6.0 Message-ID: <1027360604.265.27.camel@trsealslptp1> In-Reply-To: <20020722101627.A89950@lns.com> References: <1023591515.1315.4.camel@trsealslptp1> <20020722101627.A89950@lns.com>
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I found a fix and it's bizarre but it works: touch /usr/compat/linux/etc/mtab StarOffice needs this zero length file to work. I did that and it works like a dream. Ray On Mon, 2002-07-22 at 12:16, Tim Pozar wrote: > On Sat, Jun 08, 2002 at 09:58:34PM -0500, Ray Seals wrote: > > I purchased StarOffice 6.0 and have installed it on my FreeBSD 4.5 > > laptop. I can successfully open up .xls .doc and other files. I can > > print these documents to my network laser printer. The problem begins > > when I try to save a document. Every time that I try to save a document > > I get this error message: > > > > /home/trseals does not exist > > > > Which is correct, because it should be /usr/home/trseals. Does anyone > > have a similar problem. I have installed StarOffice as both my user and > > as root to see if the problem is different, but it still won't let me > > save a document. > > Yup. It has a problem seeing directories. In the dialog box they > look like zero length files. > > I bought the package too as I was hoping they fixed this as I > reported it to them in the Beta period. They didn't. When I > reported it to them last week I got the email below today. Looks > like we are S.O.L. from Sun on this. > > Is this a known Linux emulation problem? Arguments being passed > back to Staroffice in ways it wasn't expecting? > > Tim > -- > From: Sun Microsystems <customer-support-service@sun.com> > To: Tim Pozar Pozar <pozar@lns.com> > Date: Mon, 22 Jul 2002 13:50:31 (GMT) > X-MSMail-Priority: Normal > X-mailer: AspMail 3.53 (SMTPD1B712) > Subject: Answer for your Support Request CaseID #3339, Customer ID: 3000421 > > Thank you for using our StarOffice Support Service. > > The following solution to your support case number #3339 is: > > Your question: > I am experiencing problems with StarOffice under FreeBSD. > > [I actually gave them a very detail run down of the problem. > I don't know how it got trimmed down to this. - Tim] > > Our answer: > StarOffice was not developed, tested, or is available for the > operating system FreeBSD. Problems which occur with FreeBSD cannot > be traced or checked, since this platformis not supported or available > inhouse. > > StarOffice supports the following operating systems: > > - Windows 95 / 98 / NT / ME / 2000 / XP > - Linux (starting with Kernel 2.2.13 and glibc2 2.1.3) > - Solaris (starting with Version 7, recommended is Version 8) > > Sparc processor: > - Solaris (starting with Version 7, recommended is Version 8) > > Since this request involves a non-technical-based inquiry or a > problem which could not be completely solved, this request will not > be charged for. If you have used your Freecall for this particular > support case, this option will be renewed so that you can reuse > this call for a new request. > > We hope that your request has been resolved to your satisfaction. > If you are not pleased with the solution provided (as long as this > is technically possible), we would like to offer you the possibility > to reopen this problem under the corresponding support case number > #3339. In this case, please contact us either by phone or use our > online support request form at > > http://www.support-central.de/staroffice > > ATTENTION: Please do not reply to this e-mail address because this > address is used only to automatically send mail and therefore is > not controlled by our engineers. Shortly you will be receiving a > survey based on the quality of our support service. We would greatly > appreciate your input based on your experience with our support > service ??? this naturally includes critic and helpful suggestions > to improve our service. > > Please note that further questions about this particular case cannot > be asked under this support case number #3339. Therefore, if you > still have questions regarding this or other StarOffice problems, > you will need to open a new support request. > > Sincerely, > > Your StarOffice Product Support Team > Sun Microsystems, Inc. > > -- > Snail: Tim Pozar / LNS / 1978 45th Ave / San Francisco CA 94116 / USA > POTS: +1 415 665 3790 Radio: KC6GNJ / KAE6247 > "It's a damn poor mind that can only think of one way to spell a word." > - Andrew Jackson > "What is wanted is not the will to believe, but the will to find out, > which is the exact opposite." - Bertrand Russell, "Skeptical_Essays" > -- ------------------------------------------------------------------- Linux is for people who hate Microsoft. BSD is for people who love UNIX. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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