From owner-freebsd-hackers Sat Jul 22 21:00:53 1995 Return-Path: hackers-owner Received: (from majordom@localhost) by freefall.cdrom.com (8.6.11/8.6.6) id VAA17426 for hackers-outgoing; Sat, 22 Jul 1995 21:00:53 -0700 Received: from hk.super.net (hk.super.net [202.14.67.4]) by freefall.cdrom.com (8.6.11/8.6.6) with SMTP id VAA17420 for ; Sat, 22 Jul 1995 21:00:51 -0700 Received: from is1.hk.super.net by hk.super.net with SMTP id AA01095 (5.67b/IDA-1.5 for ); Sun, 23 Jul 1995 12:00:27 +0800 Date: Sun, 23 Jul 1995 12:00:26 +0800 (HKT) From: John Beukema To: "Jordan K. Hubbard" Cc: Nate Williams , Karl Denninger , freebsd-hackers@freebsd.org Subject: Re: Support charges ( was Re: SUP target for -STABLE...) In-Reply-To: <21406.806376357@time.cdrom.com> Message-Id: Mime-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: hackers-owner@freebsd.org Precedence: bulk On Fri, 21 Jul 1995, Jordan K. Hubbard wrote: > > [ Paying for support ] I did not follow the beginnings of this discussion, but I just bought BSDI for a nascent ISP because of the support alone. (now I see some things missing in and would like to use FBSD) We would be a candidate for paid support - 1) if it was as good as BSDI is supposed to be. 2) if the price is similar to BSDI. 3) if we could address site and configuration specific problems and ask advice and receive rapid response. Incidently, I do not see why the whole volunteer network would need to be duplicated. The community must realize that several **additional** full time support staff whose fixes are put in the tree for everyone are a **good thing** for all. Why not use all the resources available? The paying customers expect priority for their problems, nothing more. An OS with a great paid support team and a great list of volunteers and more concern for ISP operators would be unbeatable. As long as the volunteer efforts do not diminish... jbeukema