From owner-freebsd-isp@FreeBSD.ORG Wed Mar 18 08:15:17 2009 Return-Path: Delivered-To: freebsd-isp@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 5F576106564A for ; Wed, 18 Mar 2009 08:15:17 +0000 (UTC) (envelope-from michael@staff.openaccess.org) Received: from cp8.openaccess.org (cp8.openaccess.org [66.114.42.196]) by mx1.freebsd.org (Postfix) with ESMTP id 3E3E88FC15 for ; Wed, 18 Mar 2009 08:15:17 +0000 (UTC) (envelope-from michael@staff.openaccess.org) Received: from mono-sis1.s.bli.openaccess.org ([66.114.32.149] helo=DeMan.local) by cp8.openaccess.org with esmtpsa (TLSv1:AES256-SHA:256) (Exim 4.69) (envelope-from ) id 1Ljq1O-000691-I5 for freebsd-isp@freebsd.org; Wed, 18 Mar 2009 00:17:02 -0700 Message-ID: <49C09FE8.20306@staff.openaccess.org> Date: Wed, 18 Mar 2009 00:16:56 -0700 From: "Michael DeMan (OA)" User-Agent: Thunderbird 2.0.0.19 (Macintosh/20081209) MIME-Version: 1.0 To: freebsd-isp@freebsd.org References: <991123400903172353k69aacb71o3eb2091efee51a0d@mail.gmail.com> In-Reply-To: <991123400903172353k69aacb71o3eb2091efee51a0d@mail.gmail.com> Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - cp8.openaccess.org X-AntiAbuse: Original Domain - freebsd.org X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - staff.openaccess.org X-Source: X-Source-Args: X-Source-Dir: Subject: Re: Freeside 1.7 Implementation X-BeenThere: freebsd-isp@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: Internet Services Providers List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 18 Mar 2009 08:15:17 -0000 Hi, No, we have never used that, we ended up writing our own java based software package for billing and trouble ticket management. Writing this kind of software in-house is a huge 'soft expense', but has provided us with the flexibility we have needed over the years to be able to customize things and such. We are (finally) looking at doing VOIP next year, Freeside seems interesting. "Remorque" wrote: > Hello SysAdmin types, > > Are there some of you who have deployed Freeside in their environments? I do > have a few questions about it. > The system seems good (so far) but the documentation is a problem and the > mailing list is near dormant. > > >