From owner-freebsd-isp Mon Mar 22 1:17: 4 1999 Delivered-To: freebsd-isp@freebsd.org Received: from atlas.iexpress.net.au (atlas.iexpress.net.au [203.38.34.3]) by hub.freebsd.org (Postfix) with ESMTP id 3077F15216 for ; Mon, 22 Mar 1999 01:16:58 -0800 (PST) (envelope-from mikey@iexpress.net.au) Received: from localhost (mikey@localhost) by atlas.iexpress.net.au (8.8.8/8.8.8) with SMTP id RAA28861 for ; Mon, 22 Mar 1999 17:16:38 +0800 (WST) (envelope-from mikey@iexpress.net.au) Date: Mon, 22 Mar 1999 17:16:38 +0800 (WST) From: Michael Slater Reply-To: Michael Slater To: freebsd-isp@freebsd.org Subject: Support Blues Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org Hi, After yet another relentless day providing phone support to one clueless idiot after another, i was wondering if anyone had ever attemtped the document cases of overworked and frustrated tech support staff blowing their brains out after having to put up with "My Computer's broken.. It says the pipeline burst" or It worked fine at XYZ ISP, what's wrong with your service".. Some of the !@#$ we hear on a day to day basis is nothing short of ridiculous.. Makes me wonder why some people buy a computer at all. Michael Slater Internet Express Perth, Western Australia To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message