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Date:      Tue, 08 Aug 2000 14:08:57 -0400
From:      Nathan Vidican <webmaster@wmptl.com>
To:        ct sgn <ctsgn@altavista.com>
Cc:        questions@freebsd.org
Subject:   Re: 'Checking Out' process less cumbersome than Microsoft's (was:no   subject)
Message-ID:  <39904CB9.9EAE0B50@wmptl.com>
References:  <20000805131541.6511.cpmta@c012.sfo.cp.net>

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ct sgn wrote:
> 
> On Fri, 04 August 2000, Nathan Vidican wrote:
> 
> >
> > ct sgn wrote:
> > >
> > > I would like to a suggestion.
> > >
> > > Maybe it's just me but, I would like to simply download your OS and any documentation required for installation guidence, burn it to a CD and go from there. I appreciate the in-depth level of your site but find the same in-depth nature to be overwhelming for simply checking something out. I'll get serious later if I find the whole 'Checking Out' process less cumbersome that Microsoft's.
> > >
> > > _______________________________________________________________________
> > >
> > > Free Unlimited Internet Access! Try it now!
> > > http://www.zdnet.com/downloads/altavista/index.html
> > >
> > > _______________________________________________________________________
> > >
> > > To Unsubscribe: send mail to majordomo@FreeBSD.org
> > > with "unsubscribe freebsd-questions" in the body of the message
> >
> > You should give your message a subject, there are MANY messages that go
> > through this list every day. Without a subject your's may just get
> > passed by.
> >     I'm not sure what you mean by 'I would like to a suggestion.' Do you
> > mean you would like to make a suggestion? About the whole download/burn
> > idea; there is a full ISO image file which you can use to burn the
> > FreeBSD installation cdrom with. You can download this one singular
> > file, and burn it to a cdrom using just about any major cd-rom recording
> > software out there, including those for M$ Windows.
> >     Then you just boot off of that cdrom and it'll take you through a
> > step-by-step installation of the system. It doesn't get much easier than
> > FreeBSD's "Standard Installation". If you find that too cumbersome to
> > bother with then you're probably not ready to just jump into a unix
> > (like) system anytime soon. WHere you said "I'll get serious later if I
> > find the whole 'Checking Out' process less cumbersome that
> > Microsoft's.", what did you mean? That you'd get serious when the whole
> > checking out process became less cumbersome than that of Microsoft's?
> > You ever try and install Backoffice server, or configure an NT server to
> > act as a simple mail server/FTP server? You'd be stuck clicking and
> > dragging for half-an-hour before you got to the same point you would be
> > at with the base install of FreeBSD; and even then you'd have no where
> > near the performance.
> >     To make it short, I think you might want to read over this message and
> > repost one with some better formed questions, and possibly a subject:
> > header. As far as I can see it, you didn't ask any real questions, just
> > implied them while trying to make FreeBSD sound too difficult for you.
> >
> >
> > --
> > Nathan Vidican
> > webmaster@wmptl.com
> > Windsor Match Plate & Tool Ltd.
> > http://www.wmptl.com/
> 
> Thanks for your timely response.
> 
> I appreciate your directions but had I seen the 'Plain-English' used by 99% of users about how to do this then I would'nt have e-mailed now would I!
> 
> I'm glad to see that you have not wasted any time to start belittling your users. Maybe my idea of a new operating system is not that of ease and 'less cumbersome than Microsoft' but that of customer SUPPORT and SERVICE. Please, keep this in mind as you journey through life. Be a kind soul.
> 
> _______________________________________________________________________
> 
> Free Unlimited Internet Access! Try it now!
> http://www.zdnet.com/downloads/altavista/index.html
> 
> _______________________________________________________________________
> 
> To Unsubscribe: send mail to majordomo@FreeBSD.org
> with "unsubscribe freebsd-questions" in the body of the message

I'm truly sorry if I have offended you in any way. That was not, nor
will it ever be my intent as I reply to any of the messages on these
support lists. These lists are run by people who use FreeBSD from day to
day, and generally know what they are doing. A lot of people 'lurk' in
these lists to learn new things also though.
	By 'lurk', I mean they subscribe to the list, and read threads of
interest in order to learn from other people's exeperiences. When you
send a message which does not have a subject, it tends to get passed by.
When I replied to your message, I gave it a subject mroe appropriate as
I saw it than you origional posting which had no subject. In doing so, I
allowed for people who may be lurking and/or interested in your question
to find this message easier.
	As for the customer support issue, please note that you are not a
client of mine, I did not sell you anything, and I have not attempted to
do so. I, (like most of the other people on this list), do this of my
own free will because I WANT to help; could you please keep that in
mind. Again, I'm sorry if I have in some way offended you, my intentions
were not to do so. I did not understand your question(s) all that well
because they were not written very well. Many postings that come to this
list are not written using very good english and from time to time need
to be clearified. I made an assumption based on what I thought it was
you were asking because I could not understand exactly what it was you
were asking. The bottom line - sorry if I offended you, but don't take
it out on the FreeBSD support list(s).

-- 
Nathan Vidican
webmaster@wmptl.com
Windsor Match Plate & Tool Ltd.
http://www.wmptl.com/


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