From owner-freebsd-isp Tue Jun 10 10:09:26 1997 Return-Path: Received: (from root@localhost) by hub.freebsd.org (8.8.5/8.8.5) id KAA17303 for isp-outgoing; Tue, 10 Jun 1997 10:09:26 -0700 (PDT) Received: from mpeks.tomsk.su (mpeks.tomsk.su [193.124.182.17]) by hub.freebsd.org (8.8.5/8.8.5) with SMTP id KAA17256 for ; Tue, 10 Jun 1997 10:08:48 -0700 (PDT) Received: (from uucp@localhost) by mpeks.tomsk.su (8.6.11/8.6.9) with UUCP id BAA27834 for isp@freebsd.org; Wed, 11 Jun 1997 01:08:18 +0800 Received: (from vas@localhost) by vas.tomsk.su (8.8.5/8.8.3) id QAA00288 for isp@freebsd.org; Tue, 10 Jun 1997 16:53:11 +0800 (TSD) From: "Victor A. Sudakov" Message-Id: <199706100853.QAA00288@vas.tomsk.su> Subject: Internet providers discouraging customers from unix To: isp@freebsd.org Date: Tue, 10 Jun 1997 16:53:11 +0800 (TSD) Organization: Tomsk Region Education Department X-Mailer: ELM [version 2.4ME+ PL22 (25)] MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Sender: owner-isp@freebsd.org X-Loop: FreeBSD.org Precedence: bulk Adrian Chadd wrote: > > > > > They all seem to end up saying "talk to your ISP" but my ISP will not > > > deal with anyone running any sort of U*ix system. Anyone got any ideas? > > > > I have seen many messages of this kind recently. Is it a new fashion in > > internet service providing or do those providers receive money from Bill > > Gates? > > I certainly don't receive money from Bill :-) Are you a provider? What is your company's attitude to clients running unix? > > Thing is, with larger ISPs, the clueful unix people are usually the > administrators, and are generally kept *AWAY* from user support. > The droids DOING user support dont know anything about unix, and so .. :) A regular customer only speaks to the support personnel. And suffers from their ignorance. Even if there is a clueful unix person in the company, the general customer is discouraged from using unix by the user support. I think this should be changed, and as soon as possible, too. Admins should say their word. I myself am lucky to have such an ISP who not only discourages me from using unix, but is very helpful and many times has given me a hand and helped me out of difficult situations. Of course, I am trying not to abuse this generosity and prefer to study a lot of things myself because I understand that if I had Win95 I would not ask so many questions (perhaps ;-)) May be I am somehow a special case but I have setup client internet software on five platforms (MS-DOS, OS/2, Windows 3.1, Windows 95, FreeBSD) and FreeBSD turned out to be the easiest. OS/2 was a nighmare. -- Victor Sudakov http://www.tomsk.su/r/persons/vas.htm