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Fri, 24 Jul 2020 11:09:26 -0700 (PDT) MIME-Version: 1.0 References: <20200214121620.GA80657@admin.sibptus.ru> <20200214141600.GA82559@admin.sibptus.ru> <20200214204838.360c8f624397c659946bd764@sohara.org> <20200215063818.GE1482@admin.sibptus.ru> <20200215083359.367d8a3e9ddb4942df67d5b5@sohara.org> <58202623-bbf7-eda0-5cb5-fb4749e91e20@watters.ws> <6318251A-973A-4DEC-9271-12333EB11F7B@kicp.uchicago.edu> <800f33cd-0dc1-1ae9-2262-a374bf8c10dd@kicp.uchicago.edu> <20200724170348.51f108ec@archlinux> <1273868562.6647660.1595604615652@mail.yahoo.com> <20200724183331.6363d69c@archlinux> In-Reply-To: <20200724183331.6363d69c@archlinux> From: Aryeh Friedman Date: Fri, 24 Jul 2020 14:09:15 -0400 Message-ID: Subject: Re: Ask stupid questions and you'll get a stupid answers, was: Technological advantages over Linux To: Ralf Mardorf Cc: FreeBSD Mailing List , Paul Pathiakis X-Rspamd-Queue-Id: 4BCxzq6bN3z3fqN X-Spamd-Bar: --- Authentication-Results: mx1.freebsd.org; dkim=pass header.d=gmail.com header.s=20161025 header.b=JRqQwj42; 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TAGGED_FROM(0.00)[]; RCVD_TLS_ALL(0.00)[]; FREEMAIL_CC(0.00)[freebsd.org,yahoo.com] Content-Type: text/plain; charset="UTF-8" X-Content-Filtered-By: Mailman/MimeDel 2.1.33 X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.33 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Fri, 24 Jul 2020 18:09:28 -0000 On Fri, Jul 24, 2020 at 12:33 PM Ralf Mardorf wrote: > Whatever knowledge the user or even the hugest community has got, > there's more or less nothing that could be done, when using restricted > software. The user needs to trust business people, who could decide > more or less what ever they want, at any time. > And said business people often decide on what to use for the most idiotic reasons. For example we just spent 8 weeks fighting with all levels of our client's main hosting company (they are medium to large customer and picked hosting company because up to now they have been very flexible in the customizations we needed due the nature of the client's system [not your standard hosting since it is a web front end to high end medical IoT that is "rented" for short periods to clients of our client but used by patients in everyday life for up to 30 days {you don't want to know some of the idiotic things people have done to these devices ;-)}) over how best to do backups of MySQL on a FreeBSD machine we use for the hosting. The entire software stack is fully supported by hosting company (or they at least claim to fully support it) but when we asked that MySQL backups be done with sqldump and/or DB replication from within the DB instance they spent 7 weeks denying that it was needed because they did block level disk backups (I would love to hear from any DBA who would trust such backups!!!). Then last week they said they couldn't do mysqldump backups because it was a "unsupported method" on "unsupported software". Translation since there is no commercial support for MySQL and/or FreeBSD from the original developers then no matter how good the community support was they considered it "unsupported" (WTF!?!?!?!!!?!? I would say community support is usually higher quality then vendor so called tech support which does nothing but walk you through a predefined script and if the script fails your SOL). Another more cynical translation is "there is no one to sue if the stuff @#$@#$ up!" So instead of a great low cost, mature and very well supported/understood config they recommended a multi-thousand dollar solution that does not even solve the primary issues of DB backups!!! -- Aryeh M. Friedman, Lead Developer, http://www.PetiteCloud.org