Date: Thu, 22 Feb 1996 11:30:19 -0700 From: Wes Peters <wes@btsslc.com> To: jkh@time.cdrom.com, joerg_wunsch@uriah.heep.sax.de Cc: questions@freebsd.org Subject: Snotty demands for help (was Re: Various problem's with FreeBSD) Message-ID: <199602221825.KAA05559@freefall.freebsd.org> In-Reply-To: <23858.824810865@time.cdrom.com> References: <199602200800.JAA15575@uriah.heep.sax.de> <23858.824810865@time.cdrom.com>
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Joerg informed us:
% I've dialed ``499-6749'', but all i got was ,,Kein Anschluß unter
% dieser Nummer.'' :-)
Jordan replied:
> You're just not patient enough, Joerg! Considering that there are
> only some 20-30 countries with their own prefixes, and that the US
> is constrained to 3 digit area codes with only the possibility of
> 1-9 for the first digit, 0 or 1 for the second and 0-9 for the
> third, it should be simple! You can probably even rig up your modem
> to make the calls.. :-) :-)
Well, actually, an area code can now be any string of 3 digits not
beginning with "0"; we ran out of x0x and x1x in North America last
year.
% Sorry, no, phone calls are out of the scope of what you can expect
% here. (Even if you would have properly added the ``+1'', so all would
% have known that you think about a phone # inside US. I guess you've
% also missed what you call the ``area code''.)
> Joerg is, of course, correct. Tim has somehow mistaken us for a
> support organization which is paid to call him on the phone. This is
> obviously untrue, and Tim's style of asking for it was brusque enough
> that I simply deleted his message when I first ran across it. Were it
> not for Joerg's reply, I would have consigned this to the bit-bucket.
> Sometimes I do even call people on the phone to answer their
> questions, but only when asked really nicely! :-)
I've been ticked off enough by a couple of the *demands* for help
*right now* that I've e-mailed the moron at the other end and taken
them to task for their tone. All I've ever gotten in return is
nasty-grams, often sent to the mailing list, of the sort "Well, you're
an idiot, these other three people are helping me, why don't you just
shut up..."
If everyone here made a point of (via private e-mail, not in the list)
telling people they will only get responses if they ask politely, this
would only happen ONCE per unhappy user. Or perhaps we should just
have my mother moderate this list. ;^)
I usually just skip over these lately, but since both Joerg and Jordan
got involved in this one, I thought I'd chime in to support them.
There are many people here who are *very* helpful; I've received quite
a bit myself, and given out some as well. Please help train these
people to be civil and polite. Biting satire is, of course, always
welcome, but rudeness has no place in FreeBSD-land. We're striving to
be a kinder, gentler OS. ;^)
--
I'd rather be sailing.
Wes Peters BTS SLC wes@btsslc.com
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