From owner-freebsd-questions@FreeBSD.ORG Fri Jan 14 03:36:45 2011 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 92DE7106566B for ; Fri, 14 Jan 2011 03:36:45 +0000 (UTC) (envelope-from noc@hdk5.net) Received: from guam10.hdk5.net (guam10.hdk5.net [66.180.132.235]) by mx1.freebsd.org (Postfix) with ESMTP id 6441B8FC12 for ; Fri, 14 Jan 2011 03:36:45 +0000 (UTC) Received: from mohawk7.intra.net (unknown [66.180.149.18]) by guam10.hdk5.net (Postfix) with ESMTP id B496E1CC17; Thu, 13 Jan 2011 17:21:18 -1000 (HST) Message-ID: <4D2FC12E.4060902@hdk5.net> Date: Thu, 13 Jan 2011 17:21:18 -1000 From: Al Plant User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.11) Gecko/20071128 FreeBSD/i386 SeaMonkey/1.1.7 MIME-Version: 1.0 To: "Jack L. Stone" References: <3.0.1.32.20110113102034.00eed690@sage-american.com> In-Reply-To: <3.0.1.32.20110113102034.00eed690@sage-american.com> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Cc: freebsd-questions@freebsd.org Subject: Re: zoneedit.com X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Fri, 14 Jan 2011 03:36:45 -0000 Jack L. Stone wrote: > I have used zoneedit.com's DNS zone service for about 9 years and it > handles a number of static IPs for my companies. > > Now, suddenly they have created a "new platform" and migrating accounts > from the legacy platform to the new. The legacy site doen't work anymore, > just confirms account and redirects to the new site. > > Are there any members here using zoneedit.com and having trouble with their > login? I cannot get my login to work and they won't solve the problem. They > say they have reset my password but it doesn't work. The legacy web site > says my account has been migrated, yet the login doesn't work. The legacy > site responds to my normal email address used for the entire 9 years, but > the new platform only responds with an error that the email doesn't exist. > > The service still works, but no access to manage my zones. > > (Yes, I copy/paste the login so no typos.) > > I've sent numerous request for help since Jan 12th but only get the robot > response with the same information about responding in 24 hours -- but, > they never respond. > > Now, here I sit without access to numerous domain zones I need to edit with > any way to access them. This is hurting my biz. > > So, anyone with this issue out there or know of an alternative company to > replace zoneedit? > > Thanks for any response (no robots pls -- heh, heh) > > (^_^) > Happy trails, > Jack L. Stone > > System Admin > Sage-american > _______________________________________________ > freebsd-questions@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org" > Aloha Jack, Yes, I use Zone Edit. I just had to email them at Support:> support@zoneedit.com and Paul T. sent me this link to the legacy site as they havent migrated all the DNS. > http://www.zoneedit.com/auth/ My issue was that I had the older view era monitor on the rack I use to do this and read emails. Their new web face is wide screen and my monitor chopped off the link to the old site to log on so I emailed them and they answered me in a day. ~Al Plant - Honolulu, Hawaii - Phone: 808-284-2740 + http://hawaiidakine.com + http://freebsdinfo.org + + http://aloha50.net - Supporting - FreeBSD 7.2 - 8.0 - 9* + < email: noc@hdk5.net > "All that's really worth doing is what we do for others."- Lewis Carrol