From owner-freebsd-questions Wed Oct 27 6:52:13 1999 Delivered-To: freebsd-questions@freebsd.org Received: from notesmail2.dpt.com (notesmail2.dpt.com [206.138.241.11]) by hub.freebsd.org (Postfix) with SMTP id 1821814C92 for ; Wed, 27 Oct 1999 06:51:37 -0700 (PDT) (envelope-from techsurvey@dpt.com) Received: from miller-bill.dpt.com ([205.229.161.138]) by notesmail2.dpt.com (Lotus SMTP MTA v4.6.3 (733.2 10-16-1998)) with SMTP id 85256817.004BD81A; Wed, 27 Oct 1999 09:48:25 -0400 Message-Id: <3.0.3.32.19991027094843.0073afcc@notesmail2.dpt.com> X-Sender: techsurvey@notesmail2.dpt.com (Unverified) X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.3 (32) Date: Wed, 27 Oct 1999 09:48:43 -0400 To: questions@FreeBSD.ORG From: Techsurvey Subject: Please respond to this survey... Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG We notice you contacted DPT Technical Support during the month of July or August, 1999. Based on that contact, please help us to serve you better by telling us how we did. Please create a reply and return it to us. Thanks. DPT Technical Support (Authentication marker -- ~3%e%JULY_AUG%6%1%3345%MnXVp9QM%20216& -- do not remove.) To respond to this automated survey, create a reply e-mail message that contains the survey. Some e-mail systems require you to manually copy and paste the survey into your reply. Make sure the reply contains the survey authentication marker. To answer a question, type an x between the brackets, like this: [ x ]. For fill-in-the-blanks, type between the brackets like this: [ your response ]. Please make no other changes to this survey. 1. How were you served by DPT Technical Support? Choose one: [ ] a) E-mail Support [ ] b) Telephone Support 2. Please rate your satisfaction with DPT Technical Support Choose one: [ ] a) Excellent [ ] b) Very Good [ ] c) Good [ ] d) Fair [ ] e) Poor 3. Please rate your satisfaction with the solution provided by DPT Technical Support Choose one: [ ] a) Excellent [ ] b) Very Good [ ] c) Good [ ] d) Fair [ ] e) Poor 4. Please rate your satisfaction with DPT products Choose one: [ ] a) Excellent [ ] b) Very Good [ ] c) Good [ ] d) Fair [ ] e) Poor 5. How many calls / message exchanges were necessary to answer your issue? Choose one: [ ] a) 1 [ ] b) 2 [ ] c) 3 - 5 [ ] d) more than 5 [ ] e) never answered 6. What was the nature of the solution for your issue? Choose one: [ ] a) Question answered [ ] b) Defect in DPT controller or tower [ ] c) Defect in Hard Disk or Disks [ ] d) Defect in other Non-DPT hardware [ ] e) Software or configuration problems [ ] f) Solution still not found 7. Please enter any suggestions you may have for DPT enter text of any length between the brackets [ ] Thank you for participating in this survey. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message