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Date: Sun, 22 Dec 1996 13:27:00 -0500 (EST)
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To: Cliff Addy <fbsdlist@revelstone.jvm.com>
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Subject: Re: UUNET vs Netcom
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Hi,

Right now, we have a line to UUnet in NYC; a year and a half ago it was
pretty nice, but at this point it seems they have some serious problems
keeping up with the amount of connections they've sold.  I've seen
ridiculous packet loss to another UUnet customer in the city and calls to
their NOC team have been futile.  Our line goes down at least once a week
after their "maintenance windows".  I'm not sure if this is just a problem
in NYC or not, so you might be OK out of this area.  Also it seems that
their partnership with MFS *should* mean that they can easily expand their
network, but I haven't seen any swift action on the NY problem yet.  We
were also paying about $2300 until they mistakenly "cold-called" us with
an offer of a T1 for $1700...

Good luck,

Charles

On Fri, 20 Dec 1996, Cliff Addy wrote:

> We need some fast input on any experience of uunet vs netcom.  We need to
> install a t-1 to our office.  There is a vast difference in monthly cost
> ($2200 vs 1200) in these two.  Obviously, anything *they* say in terms of
> uptime, loads, support, etc, wil be glowing.  Do any of the ISPs here have
> any input on these issues?  Is there another provider we should be looking
> at.  The rush is on because if we go with uunet, we need to beat a monday
> deadline on an end-of-year special they're running. 
> 
> Thanks so much for any input you can provide :)
> 
> Cliff
> 
>