Date: Tue, 3 Jul 2001 03:13:47 -0700 From: "Ted Mittelstaedt" <tedm@toybox.placo.com> To: "chen c.y." <c.y.chen@bham.ac.uk>, "'FreeBSD Customer Relations'" <FreeBSDCustomerRelations@windriver.com> Cc: <freebsd-questions@FreeBSD.ORG>, <denise@osd.bsdi.com> Subject: RE: Experience of buying FreeBSD CDs from Wind River Message-ID: <003801c103a8$d91c8ac0$1401a8c0@tedm.placo.com> In-Reply-To: <A1E2AB534BDCD211822F00805FFEA8AD47B14D@eee-fs7.bham.ac.uk>
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Not all systems will boot from a bootable cdrom disk, and not all systems that boot from bootable cdrom disks will boot from a FreeBSD bootable cdrom disk. This has been discussed on the mailing list before. Ted Mittelstaedt tedm@toybox.placo.com Author of: The FreeBSD Corporate Networker's Guide Book website: http://www.freebsd-corp-net-guide.com >-----Original Message----- >From: owner-freebsd-questions@FreeBSD.ORG >[mailto:owner-freebsd-questions@FreeBSD.ORG]On Behalf Of chen c.y. >Sent: Monday, July 02, 2001 1:37 PM >To: 'FreeBSD Customer Relations' >Cc: 'freebsd-questions@FreeBSD.ORG'; 'denise@osd.bsdi.com' >Subject: Experience of buying FreeBSD CDs from Wind River > > >Hi, > >I just want to share some experience of buying freeBSD from "Wind River". > >Last month, I purchased a set of freeBSD CD from them, and encounter some >installation problems due to the un-bootable CD. As we know, the first CD >should be bootable and lead the users through the installation once the PC >is able to be booted from CD-ROM. However, the version they provided to me >is not able to do that. I needed to make some boot floppy diskes >and did the >installation. Yes, it was successful. However, it was not what the >advertisement said!! I did complain to them and wait for 11 days so far. >However,they did not reply in term of this. > >For some new users, the bootable CD is very important and convenient for >them. > >Sorry to take your time. > >Regards, >Curtis > >P.S the following are the e-mails I sent to them. >--------------------------------------- >--------------------------------------- > >Dear Valentino > >Thank for the response! After another trial, the installation was >successful >after using bootable "floppies". However, it was not the purpose for us to >purchase the disks. We expected to have a bootable "CD", and it was printed >on the Disk 1. Somehow, we are not very satisfied, because the service we >obtain from you is not what we ordered. > >Dear Denise > >Don't you think the company should provide the right service which was >advertised? > >Regards, >Curtis > >-----Original Message----- >From: Valentino Vaschetto [mailto:logo@osd.bsdi.com] >Sent: 21 June 2001 21:41 >To: c.y.chen@bham.ac.uk >Cc: Denise Rivera >Subject: RE: BSDi/WCCDROM Order:Confirmed (fwd) > > >:1. The Disk 1 is not bootable. After trying to install on different >laptop >:and PCs, which I am sure are able to boot from the cd-rom drive, it is >:impossible to boot from Disk 1. > >This was done for a reason; because at the time of the snapshot, -CURRENT >(aka FreeBSD 5.0) was not stable and if my mind serves me correctly, it >wasn't even booting correctly. > >:2. I try the alternative way to install FreeBSD by making boot floppy >disks. >:However, the kern.flp and msfboot.flp stored in the directory /floppies >are >:of version 4.2. > >The floppies are the same, what's different is the installation packages >on the CD. > >:3. While I install the software, it even can not extract files. > >Explain more.. > >:I am not sure if the FreeBSD-5.0-current is stable. Therefore,I wonder if >:you can send me a replacement of FreeBSD-4.3-release, which was shown on >:your web site. Please help me to solve this out. The software is used for >:some ugent experiments. > >You should be able to install FreeBSD from the Toolkit. You are going to >have to contact Denise about getting that replacement (which I don't think >is possible). > >-val >WindRiver Systems; FreeBSD. > >-----Original Message----- >From: FreeBSD Customer Relations >[mailto:FreeBSDCustomerRelations@windriver.com] >Sent: 22 June 2001 09:38 >To: Curtis Chen >Subject: WindRiver/FreeBSD Transition Update > > >June 21, 2001 > >Dear Curtis Chen, > > In May 2001, Wind River, a leading provider of embedded software and > services, acquired BSDi's software business. We would like to take this > opportunity to introduce ourselves. Wind River software is used in > conjunction with the embedded, or hidden microprocessors that >make up over > 90% of all computer chips sold today. Embedded systems made up >of hardware > and software are found in numerous end products from laser printers to > automotive braking systems to aerospace applications. > > Wind River picked up two software product lines from BSDi: the >proprietary > BSD/OS and the open-source FreeBSD. By acquiring the proprietary BSD/OS, > Wind River broadened its line of commercial software solutions for the > embedded market. FreeBSD, on the other hand, is not owned by Wind River, > but managed by the open-source community. In the tradition of BSDi, and > Walnut Creek CDROM before it, Wind River intends to support the >efforts of > the FreeBSD community. > > Wind River will act as a channel for the distribution of FreeBSD >products. > This is not a commercial venture for Wind River, but rather a public > service for the community. Many of us at Wind River are or have been > FreeBSD users---notably Wind River founder and chairman Jerry >Fiddler, and > chief technical officer John Fogelin. Wind River is investing >resources to > develop and release FreeBSD products, operating retail and online sales > distribution channels, offering developer resources such as computer > hosting and infrastructure services, and providing public relations, > marketing, and events support for FreeBSD. > > In this transition, some customers have been experiencing delays and > confusion in the servicing of their orders for FreeBSD products. If you > are one of these customers, we sincerely apologize for any >frustration and > inconvenience this may have caused you. After acquiring BSDi, we have > found many problems with the old order processing system. We are >currently > working to put a new system in place. Still, this will take some time to > implement. We ask for your patience and continued support. As an interim > measure we have set up a special email address, >ordertracking@windriver.com. > Contacting us this way will ensure your question immediately reaches the > right person and will expedite a response. You can also reach us at > 1-925-691-2800 ext.3820 and from our web site at www.FreeBSDmall.com. > > Exciting new products are being developed for 2001. We look > forward to a long and satisfying relationship with the FreeBSD community. > > Sincerely, > Pauline Shulman > Senior Manager, eDevelopment > Wind River > >To Unsubscribe: send mail to majordomo@FreeBSD.org >with "unsubscribe freebsd-questions" in the body of the message > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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