From owner-freebsd-questions Tue Feb 25 12:29:18 2003 Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 8AE5B37B406 for ; Tue, 25 Feb 2003 12:29:16 -0800 (PST) Received: from pa-plum1b-166.pit.adelphia.net (pa-plum1b-13.pit.adelphia.net [24.53.161.13]) by mx1.FreeBSD.org (Postfix) with ESMTP id AB17D44014 for ; Tue, 25 Feb 2003 12:29:15 -0800 (PST) (envelope-from wmoran@potentialtech.com) Received: from potentialtech.com (working [172.16.0.95]) by pa-plum1b-166.pit.adelphia.net (8.12.3/8.12.3) with ESMTP id h1PKTErX010735; Tue, 25 Feb 2003 15:29:15 -0500 (EST) (envelope-from wmoran@potentialtech.com) Message-ID: <3E5BD21A.6030009@potentialtech.com> Date: Tue, 25 Feb 2003 15:29:14 -0500 From: Bill Moran User-Agent: Mozilla/5.0 (X11; U; FreeBSD i386; en-US; rv:1.1) Gecko/20021127 X-Accept-Language: en-us, en MIME-Version: 1.0 To: Bill Moran Cc: questions@freebsd.org Subject: CC of message to globalnet (was Re: Concerns about your 403 errors) References: <3E5BD078.90001@potentialtech.com> Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG You know ... I didn't think before I cced the list. *smack* I just wanted everyone to know that I had emailed a polite message to these folks, in case someone else was considering doing it. Bill Moran wrote: > Dear Mysterious Unnamed Tech Support Person, > > I frequently donate time to the FreeBSD project by answering questions > on the freebsd-questions@freebsd.org mailing list. > > We recently had one of your users ask "what is the daemon and why is > it on my web page": http://www.users.globalnet.co.uk/~hhorse/ > > I'm sure I speak for many people involved with FreeBSD when I say, > We're glad to see that you're using FreeBSD and glad that you promote > it, but we would appreciate it if you could provide a little more > information to your users. > > Something like "If you are having difficulties, click on this link > to email tech support" that would take the user's attention away > from the beastie and keep them from searching in the wrong place > for the answer to their problem. > > As you can guess, we were unable to do anything more for your user > than refer him back to your tech support. > -- Bill Moran Potential Technologies http://www.potentialtech.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message