Date: Tue, 25 Feb 2003 15:29:14 -0500 From: Bill Moran <wmoran@potentialtech.com> To: Bill Moran <wmoran@potentialtech.com> Cc: questions@freebsd.org Subject: CC of message to globalnet (was Re: Concerns about your 403 errors) Message-ID: <3E5BD21A.6030009@potentialtech.com> References: <3E5BD078.90001@potentialtech.com>
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You know ... I didn't think before I cced the list. *smack* I just wanted everyone to know that I had emailed a polite message to these folks, in case someone else was considering doing it. Bill Moran wrote: > Dear Mysterious Unnamed Tech Support Person, > > I frequently donate time to the FreeBSD project by answering questions > on the freebsd-questions@freebsd.org mailing list. > > We recently had one of your users ask "what is the daemon and why is > it on my web page": http://www.users.globalnet.co.uk/~hhorse/ > > I'm sure I speak for many people involved with FreeBSD when I say, > We're glad to see that you're using FreeBSD and glad that you promote > it, but we would appreciate it if you could provide a little more > information to your users. > > Something like "If you are having difficulties, click on this link > to email tech support" that would take the user's attention away > from the beastie and keep them from searching in the wrong place > for the answer to their problem. > > As you can guess, we were unable to do anything more for your user > than refer him back to your tech support. > -- Bill Moran Potential Technologies http://www.potentialtech.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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