From owner-freebsd-questions@FreeBSD.ORG Thu Jun 10 13:15:24 2010 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 7636A106564A for ; Thu, 10 Jun 2010 13:15:24 +0000 (UTC) (envelope-from rfarmer@predatorlabs.net) Received: from mail-gx0-f182.google.com (mail-gx0-f182.google.com [209.85.161.182]) by mx1.freebsd.org (Postfix) with ESMTP id 3D6198FC0C for ; Thu, 10 Jun 2010 13:15:23 +0000 (UTC) Received: by gxk27 with SMTP id 27so492867gxk.13 for ; Thu, 10 Jun 2010 06:15:23 -0700 (PDT) MIME-Version: 1.0 Received: by 10.151.20.11 with SMTP id x11mr1320606ybi.216.1276175723204; Thu, 10 Jun 2010 06:15:23 -0700 (PDT) Received: by 10.150.52.11 with HTTP; Thu, 10 Jun 2010 06:15:23 -0700 (PDT) X-Originating-IP: [128.95.133.185] In-Reply-To: <201006101509.54987.j.mckeown@ru.ac.za> References: <201006101147.40385.j.mckeown@ru.ac.za> <201006101432.23605.j.mckeown@ru.ac.za> <201006101509.54987.j.mckeown@ru.ac.za> Date: Thu, 10 Jun 2010 06:15:23 -0700 Message-ID: From: Rob Farmer To: Jonathan McKeown Content-Type: text/plain; charset=ISO-8859-1 Cc: freebsd-questions@freebsd.org Subject: Re: Midphase Hosting X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 10 Jun 2010 13:15:24 -0000 On Thu, Jun 10, 2010 at 6:09 AM, Jonathan McKeown wrote: > On Thursday 10 June 2010 14:51:42 Rob Farmer wrote: >> On Thu, Jun 10, 2010 at 5:32 AM, Jonathan McKeown > wrote: > [rant about midphase hosting and mpcustomer.com] >> >> They posted in a previous thread about this, saying they couldn't >> unsubscribe under their address, ie. somebody is relaying mail to >> them. They were told they need to provide headers so postmaster can >> determine what address is subscribed. They never replied (at least on >> list). I'm not an expert about such things but I think without their >> cooperation there's no real way to tell who the relay is. > > So this is a hosting company that has had (assuming everyone else is having > the same experience as I am, namely one ticket per posting) almost 500 junk > tickets added to their support queue in the last ten days (476 messages on > the freebsd-questions archive for June when I checked a moment ago), and > either can't think of a way to address the issue, or doesn't actually care > enough to do anything about it, all the while presumably having real support > requests swamped in the noise? > > I'd be jumping up and down looking for a solution by now (in fact I would have > been weeks ago - can anyone remember how long this has been happening?). Agreed - if this was a small non-profit with no technical staff it might be understandable, but they are supposedly a web host. As Matthew just mentioned, this is not good advertising for them. Looking on the bright side - at least you know who *not* to go with for your next web site. -- Rob Farmer > > Jonathan > (I should probably stress that I am not speaking on behalf of my employer and > my opinions are entirely my own). > _______________________________________________ > freebsd-questions@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org" >