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Date:      Fri, 28 Dec 2001 02:47:44 -0500
From:      "Bob Hall" <rjhalljr@starpower.net>
To:        FreeBSD Questions <freebsd-questions@FreeBSD.ORG>
Subject:   Re: Teaching parents UNIX
Message-ID:  <20011228024744.B1098@starpower.net>
In-Reply-To: <014701c18f57$14b29860$0a00000a@atkielski.com>; from anthony@freebie.atkielski.com on Fri, Dec 28, 2001 at 05:21:10AM %2B0100
References:  <1009413895.49812ff2Tom_Parquette@myrealbox.com> <005901c18e9e$9edcc510$0a00000a@atkielski.com> <20011227185002.A619@starpower.net> <014701c18f57$14b29860$0a00000a@atkielski.com>

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On Fri, Dec 28, 2001 at 05:21:10AM +0100, Anthony Atkielski wrote:
> Bob writes:
> 
> > In a situation where the maintainer and the user
> > are different people, the best solution is to use
> > the OS that the maintainer prefers to maintain.
> > The maintainer will provide better maintenance and
> > instruction, and the user will have a more reliable
> > and easier to use system. In the long run, the user
> > will prefer the system the maintainer prefers.
> 
> That seems logical, but the obvious question is why use an OS that requires
> maintenance in the first place?  A reliable OS is generally one that does
> _not_ require maintenance.

There are no desktop systems that don't require maintenance, if they 
are getting regular use. New apps have to be installed when users use 
the systems for new tasks, voltage fluctuations cause damage that has 
to be repaired, users don't update their virus protection and someone 
has to run the virus removal software, etc. If the system is Windows, 
then installation of new programs replaces dlls and cause existing 
apps to stop functioning, some MS apps cause progressive deterioration 
in the OS and the OS eventually has to be reinstalled (this happens 
during Access2000 development in Win2000), and so on.

> And what do you do if you can't be nearby to maintain it?  My parents are
> thousands of miles away.

If you recall, this thread was started by someone who will be available 
to provide his mother and sister with support. Personally, I wouldn't 
offer to provide free on site support to someone who was thousands of 
miles away, no matter how much I loved them. If you've committed 
yourself to doing this, I'm afraid I can't offer any suggestions.

I installed NT on my Dad's computer a few months ago, partly 
because my brother is providing half the support and my brother 
only has experience with Windows. Dad uses the computer almost 
exclusively as a communication device, so he doesn't have any 
strong preferences on OSs. This isn't evidence in support of my 
claim; it just means that I practice what I preach. Dad's going 
to be happiest with the system that can be supported by whichever 
son is available, so that's the system he gets. 

Actually, Dad would be better off with a Mac, but he won't spend 
that much money on himself, and my brother and I can't afford to 
spend it. Taking all of the above into account, my claim should be 
amended to "When the maintainer is the maintainer because he/she is 
related to the user, and the user doesn't have a large investment 
in skills related to one system, the user will prefer the system the 
maintainer prefers, given the budget constraint." I think that 
covers the situation described by the original poster, which is the 
situation I was addressing.

Bob Hall
-- 
Know thyself? Absurd direction!
Bubbles bear no introspection.        -Khushhal Khan Khatak

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