Date: Wed, 31 Jul 2013 07:05:23 -0700 (PDT) From: Velcro Leaf <velcroleaf@rocketmail.com> To: Velcro Leaf <velcroleaf@rocketmail.com>, Hans Petter Selasky <hans.petter.selasky@bitfrost.no> Cc: "freebsd-usb@FreeBSD.org" <freebsd-usb@FreeBSD.org> Subject: Re: usb/177895: similar 1TB Western Digital "My Passports" - some load, some don't Message-ID: <1375279523.8899.YahooMailNeo@web164503.mail.gq1.yahoo.com> In-Reply-To: <1374154121.21171.YahooMailNeo@web164505.mail.gq1.yahoo.com> References: <201304211610.r3LGA21Y061796@freefall.freebsd.org> <zarafa.51e51b23.11cf.064f927970ce1f0b@mail.lockless.no> <1373973128.82056.YahooMailNeo@web164506.mail.gq1.yahoo.com> <51E531CE.4040309@bitfrost.no> <1373975972.4790.YahooMailNeo@web164504.mail.gq1.yahoo.com> <51E54096.3030203@bitfrost.no> <1373981621.24583.YahooMailNeo@web164503.mail.gq1.yahoo.com> <51E54E12.8000205@bitfrost.no> <1373983052.46561.YahooMailNeo@web164503.mail.gq1.yahoo.com> <51E55535.5040007@bitfrost.no> <1373984225.67923.YahooMailNeo@web164504.mail.gq1.yahoo.com> <51E565B2.8080408@bitfrost.no> <1374154121.21171.YahooMailNeo@web164505.mail.gq1.yahoo.com>
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I contacted Western Digital and (as expected) didn't get anywhere.=A0 They = claim they don't support OSs other than Windows and OS X, so once you ask q= uestions beyond that, they are less than helpful.=0A=0AI did make some prog= ress in terms of potentially determining the cause of the different behavio= r.=0A=0AEvery drive has the same model number, except for the =0Atrailing c= haracters that denote color.=A0 No one specific color works or =0Adoesn't w= ork.=A0 The model numbers all begin with WDBBEP0010B and end with BK, BL, R= D, or SL.=0A=A0=0AFunctional drives are internally denoted as "My Passport"= and have firmware version v1.019.=0A=A0=0AThere are two sorts of broken dr= ives, one listed as "My Passport (Z)" and =0Aothers called "My Passport Ess= ential".=A0 Versions of firmware that do not work are v1.010, v1.033, v1.04= 2, and v1.049.=A0 The last one appears to =0Abe the most current version.= =0A=A0So it seems possible that if I could install firmware v1.019 on the o= ther drives, they would all behave.=A0 Of course, ideally, I'd like to have= FreeBSD Just Work with all the drives, but one way or another I'd like to = actually be able to use these things, and I'm less concerned with the natur= e of the solution at this point.=0A=0AWD claims they have no means of insta= lling older versions of the firmware on the old drives, but their brains sh= ut down once they hear a scary word like "FreeBSD", so I doubt they're bein= g accurate.=0A=0ASomewhere exists an installer with that version of the fir= mware (they have a recently-updated installer with a newer version than was= on my most recently-purchased drives, which also doesn't work with FreeBSD= ), but they don't offer it to the public.=0A=0AAny suggestions?=0A=0AUnfort= unately it's hard to find ANY hardware that is explicitly approved for Free= BSD, so I did the next best thing.=A0 I bought some samples to make sure th= ey worked first, and they did.=A0 I wasn't prepared for them to change the = product without explanation and without changing the model number first.=0A
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