Date: Sun, 19 Mar 2006 20:54:03 +0000 From: "Liam J. Foy" <liamfoy@sepulcrum.org> To: Joshua Tinnin <krinklyfig@speakeasy.net>, advocacy@freebsd.org Subject: Re: BSD Mall : to hell Message-ID: <20060319205403.GD2571@nikita> In-Reply-To: <200603191338.41651.krinklyfig@speakeasy.net> References: <20060319195507.3EEBF381AC@outbound.sentinare.net> <200603191338.41651.krinklyfig@speakeasy.net>
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On 13:38, Sun 19 Mar 06, Joshua Tinnin wrote: > Actually, most companies insure their shipments and replace lost orders, > at least the ones I deal with. I would never deal with a company which > refuses to replace an order lost by the shipper. If I pay for a product > and never receive it, it is the responsibility of the seller to deal > with the issue. The shipper is not my client, but it is the client of > the seller, so the seller takes responsibility for the actions of their > client. My credit card company agrees and would be more than willing to > do a chargeback if a package I purchased is lost, and the seller > refuses to live up to their end of the contract. > I run and own http://bsd-systems.co.uk. I replace all lost orders, whether they've been blown up, stolen, burnt, snapped or threw around the postal office. I would much rather send a fresh product that suffer any bad press. However, I probably don't sell quite the number you sell (I wish I did tho;)). Cheers, -- Liam J. Foy <liamfoy@sepulcrum.org>
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