Date: Thu, 10 Jun 2010 06:15:23 -0700 From: Rob Farmer <rfarmer@predatorlabs.net> To: Jonathan McKeown <j.mckeown@ru.ac.za> Cc: freebsd-questions@freebsd.org Subject: Re: Midphase Hosting Message-ID: <AANLkTili_lM03FBt3Spw_dIcp02iJf1jM4bhbPliDY6x@mail.gmail.com> In-Reply-To: <201006101509.54987.j.mckeown@ru.ac.za> References: <201006101147.40385.j.mckeown@ru.ac.za> <201006101432.23605.j.mckeown@ru.ac.za> <AANLkTino0NS4C_5F6GCf5zypIH6vYyd5lygfquHFFu8q@mail.gmail.com> <201006101509.54987.j.mckeown@ru.ac.za>
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On Thu, Jun 10, 2010 at 6:09 AM, Jonathan McKeown <j.mckeown@ru.ac.za> wrote: > On Thursday 10 June 2010 14:51:42 Rob Farmer wrote: >> On Thu, Jun 10, 2010 at 5:32 AM, Jonathan McKeown <j.mckeown@ru.ac.za> > wrote: > [rant about midphase hosting and mpcustomer.com] >> >> They posted in a previous thread about this, saying they couldn't >> unsubscribe under their address, ie. somebody is relaying mail to >> them. They were told they need to provide headers so postmaster can >> determine what address is subscribed. They never replied (at least on >> list). I'm not an expert about such things but I think without their >> cooperation there's no real way to tell who the relay is. > > So this is a hosting company that has had (assuming everyone else is having > the same experience as I am, namely one ticket per posting) almost 500 junk > tickets added to their support queue in the last ten days (476 messages on > the freebsd-questions archive for June when I checked a moment ago), and > either can't think of a way to address the issue, or doesn't actually care > enough to do anything about it, all the while presumably having real support > requests swamped in the noise? > > I'd be jumping up and down looking for a solution by now (in fact I would have > been weeks ago - can anyone remember how long this has been happening?). Agreed - if this was a small non-profit with no technical staff it might be understandable, but they are supposedly a web host. As Matthew just mentioned, this is not good advertising for them. Looking on the bright side - at least you know who *not* to go with for your next web site. -- Rob Farmer > > Jonathan > (I should probably stress that I am not speaking on behalf of my employer and > my opinions are entirely my own). > _______________________________________________ > freebsd-questions@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org" >
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