Date: Sat, 27 Oct 2012 22:25:54 -0700 From: Peter Wemm <peter@wemm.org> To: Eitan Adler <lists@eitanadler.com> Cc: Erik Cederstrand <erik@cederstrand.dk>, Julien Laffaye <jlaffaye@freebsd.org>, giffunip@tutopia.com, freebsd-arch@freebsd.org, Dag-Erling Sm?rgrav <des@des.no> Subject: Re: How about finally replacing GNATS? Message-ID: <CAGE5yCq_SrvcU1FzPN2U1=s%2BGahVRBOAhE6dy8KAwcG_-TDs%2Bw@mail.gmail.com> In-Reply-To: <CAF6rxgmeJ9Kf-W3hEZwH2qCxoWve0Hqd27aYC=Y4wACyUm8%2BLQ@mail.gmail.com> References: <1314468512.87152.YahooMailClassic@web113511.mail.gq1.yahoo.com> <4E593932.8060303@FreeBSD.org> <CAF6rxgnCPcisTFn37VtYsvHhttQvc1=DxXLuqq7kScJG3UL=cA@mail.gmail.com> <C76EF9E9-2F9A-4F49-9ADE-1C7074510BC4@cederstrand.dk> <86sj928vks.fsf@ds4.des.no> <4FB39F66-0434-43F1-9705-3C81CDF2A25F@cederstrand.dk> <86ehkm8s5v.fsf@ds4.des.no> <0EF669C7-0ED4-4BD4-9170-C49A7CA91603@cederstrand.dk> <20121025193115.GD40357@in-addr.com> <CAF6rxgmeJ9Kf-W3hEZwH2qCxoWve0Hqd27aYC=Y4wACyUm8%2BLQ@mail.gmail.com>
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On Thu, Oct 25, 2012 at 12:42 PM, Eitan Adler <lists@eitanadler.com> wrote: > On 25 October 2012 15:31, Gary Palmer <gpalmer@freebsd.org> wrote: >>> Is this really a problem? Casual users could just use the Bugzilla interface, and experienced users spitting out bug reports should be able to install a port. > > This is also a good point. The point of doing bugs better is to establish and maintain a relationship with the submitter. The unidirectional send-pr.sh interface is awful for that. A transition plan should include: * converting the gnats database * capturing legacy submissions arriving from existing send-pr installations. Hopefully these will die out over time. * hunting down and removing send-pr.sh with extreme prejudice. (possibly replacing it with a stub that gives a pointer to bugzilla) On the exceedingly remote chance that somebody genuinely can't/won't access an HTTP link in 2012+ there's always the option of having them email one of the lists. -- Peter Wemm - peter@wemm.org; peter@FreeBSD.org; peter@yahoo-inc.com; KI6FJV "All of this is for nothing if we don't go to the stars" - JMS/B5 "If Java had true garbage collection, most programs would delete themselves upon execution." -- Robert Sewell
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