Date: Fri, 13 Oct 2000 14:36:39 -0400 From: John Turner <john@drexeltech.com> To: "Doug Poland" <doug@polands.org>, "Peter Jones" <pjones@pmade.org>, <john@drexeltech.com>, <shovey@buffnet.net> Cc: "FreeBSD Questions" <FreeBSD-Questions@FreeBSD.ORG> Subject: RE: Cable modem ISP keeps timing out Message-ID: <4.3.2.7.0.20001013143556.00b235f8@mail.johnturner.com> In-Reply-To: <NDBBKMNOJKJGAEKJNLIAKEOKELAA.doug@polands.org> References: <Pine.BSF.4.21.0010130906240.99618-100000@pmade.org>
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Interesting. That's the exact opposite of what they told me, and also the exact opposite of their website: http://help.rr.com/repository/647/e8_ethernet-adapter.html Good luck. - John Turner At 11:39 AM 10/13/2000 -0500, Doug Poland wrote: >Content-Transfer-Encoding: 7bit > >I just got off the phone with a tech from RoadRunner. >He seemed knowledgeable (at least he wasn't afraid of >an 80486 FreeBSD gateway :) > >He told me that all they need in their database is the >MAC of the cable modem, which they have. He doesn't >think it's a DHCP lease issue after we examined my >dhclient.leases file and looked at the renew, rebind, >and expire date/times. > > >From his end, he's going to ping my cable modem >non-stop until the problem develops (which it probably >won't now that I'm trying to trace it) and take it >from there. > >I'll post the results when I get them. Thanks for >your help so far! > > >Doug > > > > -----Original Message----- > > From: owner-freebsd-questions@FreeBSD.ORG > > [mailto:owner-freebsd-questions@FreeBSD.ORG]On Behalf Of Peter Jones > > Sent: Friday, October 13, 2000 11:09 > > To: FreeBSD Questions > > Subject: Re: Cable modem ISP keeps timing out > > > > > > I had to give my MAC address to my ADSL ISP as well to keep > > the connection alive. After some timeout the connection would > > drop, but in my case, a little outbound traffic and it came > > back up. > > > > They put an arp entry somewhere and now the connection does > > not timeout. > > > > On Fri, 13 Oct 2000, John Turner wrote: > > > > > > > > RoadRunner uses DHCP. Their terms of service do not allow a > > dedicated IP > > > (unless you pay extra, I think the extra package is called "Home > > > Networking"). > > > > > > I have RoadRunner, my firewall is FreeBSD 3.4 RELEASE. My external > > > interface is configured using dhcp in rc.conf, and it works > > fine. When I > > > first hooked the firewall up, after I moved, I experienced the same > > > problems you're having. The solution for me was to call them > > and add the > > > MAC address for my firewall's external NIC to their database. > > They use the > > > MAC to determine if a certain NIC is allowed to access their > > network. They > > > allow up to 3 different MAC addresses per account. Previously, > > the only > > > MAC they had on file was the one for my laptop (which was all I > > had when > > > the guy did the install). > > > > > > So, a default RoadRunner setup needs DHCP, and the MAC for your > > NIC needs > > > to be in their database (max of 3 MACs). Make sure > > > "ifconfig_external-NIC=DHCP" is in your rc.conf file. > > > > > > As a temporary fix, before I discovered their rule about MAC > > addresses, was > > > for me to do > > > > > > bash# ifconfig external-interface-name down > > > bash# ifconfig external-interface-name up > > > > > > A shutdown or reboot isn't necessary. However, this got tedious after > > > awhile, so I researched and found the MAC restriction at > > > http://help.rr.com. I've seen other posts saying that the MAC > > addresses > > > don't matter with RoadRunner, and perhaps this is the case in some > > > locations in the US. For me, however, over MediaOne cable in > > Michigan, the > > > MAC address most definitely makes a difference, and DHCP is > > most definitely > > > used (as of October 9, 2000). If you're looking for a > > dedicated IP, you > > > will have to pay extra (if it's even available). > > > > > > HTH > > > > > > - John Turner > > > > > > At 07:58 AM 10/13/2000 -0500, Doug Poland wrote: > > > >Content-Transfer-Encoding: 7bit > > > > > > > >Gurus, > > > > > > > >Two or three times a day I will lose my > > > >"connection" to the outside world with > > > >RoadRunner cable service. I can ping > > > >my NIC and cable modem but nothing else. > > > > > > > >I can "reset" by doing a shutdown <ctrl> d > > > >Then I get the same IP address, netmask > > > >(I think), and DNS's. Then connectivity > > > >is back. > > > > > > > >So I have two questions: > > > > > > > >1. How can I re-establish connectivity > > > >without re-booting. I've tried > > > > > > > > # dhclient ed0 > > > > > > > >but I lose the IP address I did have and > > > >returns an error message (sorry can't recall > > > >it right now). So I end up rebooting. > > > > > > > >2. I'd like to know what is going on so I > > > >can start complaining to my cable ISP. It's > > > >mildly inconvenient when I'm at home and can > > > >work on the console of the gateway. When > > > >I'm working away from home, it's a real > > > >hassle. > > > > > > > > > > > >Regards, > > > >Doug > > > > > > > > > > > >To Unsubscribe: send mail to majordomo@FreeBSD.org > > > >with "unsubscribe freebsd-questions" in the body of the message > > > > > > > > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > > > with "unsubscribe freebsd-questions" in the body of the message > > > > > > > -- > > ....................................................................... > > : Peter Jones : Unix Geek - Four Wheeling : > > : pjones@pmade.org : Code Writing - Jesus Freak : > > :....................................:................................: > > :echo er|perl -0160 -pe ';$;=ord$/;s;^;"\U$/".chr($\;-11).chr$\;+4;e;': > > :.....................................................................: > > > > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > > with "unsubscribe freebsd-questions" in the body of the message > > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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