Date: Thu, 29 Aug 1996 22:10:10 -0500 (EST) From: "John S. Dyson" <toor@dyson.iquest.net> To: hlew@sequence.Stanford.EDU (Howard Lew) Cc: dyson@freebsd.org, igor@cs.ibank.ru, freebsd-questions@freebsd.org Subject: Re: strange error with WD family disk Message-ID: <199608300310.WAA01078@dyson.iquest.net> In-Reply-To: <Pine.SUN.3.91.960829195103.26496C-100000@vegemite.Stanford.EDU> from "Howard Lew" at Aug 29, 96 07:52:38 pm
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> > > ftp.wdc.com. You would do well to call the WD support number > > for further help. (I have had two drives fail with the old > > microcode.) WD has some updated microcode that fixes the drive, > > but if your surface is damaged too bad, then you need to return > > the drive for replacement. > > > > John > > Sort of dumb question, but you are kidding right? > > If not then how does someone get the updated microcode? Or do we have > to return the drive to Western Digital? > I have an RMA about to ship 2 of 'em back now (a 1.6GB, and a 2.5GB) that have completely failed. They do have a download with which you can effect the microcode update (their term for it is an "overlay".) Before applying the patch, you need to scan the disk for bad spots (and I guess it does bad block forwarding.) Unfortunately, you need to run MS-DOS to perform the update :-(. Again, this is not definitive, but WD appears to know about the problem, and there is "something" wrong. John
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