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Date:      Thu, 1 Mar 2001 00:59:52 -0800
From:      "Ted Mittelstaedt" <tedm@toybox.placo.com>
To:        "Peter Baitz" <peterb@themonetgroup.com>, <questions@FreeBSD.ORG>, <asami@FreeBSD.ORG>, <dg@FreeBSD.ORG>, <jhk@FreeBSD.ORG>, <grog@FreeBSD.ORG>, <imp@FreeBSD.ORG>, <dfr@FreeBSD.ORG>, <msmith@FreeBSD.ORG>, <rwatson@FreeBSD.ORG>, <peter@FreeBSD.ORG>
Subject:   RE: FreeBSD issues at iServer!!!
Message-ID:  <000701c0a22d$fa217aa0$1401a8c0@tedm.placo.com>
In-Reply-To: <3A9D55DB.603931DF@themonetgroup.com>

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Well, Peter, as I work for an ISP that competes in one of
Verio's markets, I have an answer for you but your probably
not going to like it, nor are you going to like my recommendations
as to how to fix it.

First of all, Iserver became unprofitable and ran out of money and
was acquired by Verio in 1998.  In case you don't know this,
Iserver is a brand of Verio's, just like Oldsmobile is a brand
of General Motors.  By now, any vestige of the original company has
undoubtedly long since been erased.

Next, Verio became unprofitable and ran out of money and was
acquired by the Japanese-owned NTT Communications.

Apparently the influx of cash from NTT hasn't helped them pull
it out, because instead of buckling down and doing some honest
work to improve themselves, they decided it was easier to file
a slimy lawsuit against register.com.  You can see how dim a view the
court took of this here:

http://www.atnewyork.com/news/article/0,1471,8471_532131,00.html

when they issued an injunction against it - and you can see NTT/Verio's
response, which was to spam register.com customers here:

http://www.internetnews.com/bus-news/article/0,,3_531911,00.html

All in all the long and short of it is your buying hosting services
from a company that has grown far too fast for it's own good by
what appears to be deceptive marketing practices, and now your
swallowing the lie (probably engineered by them) that FreeBSD is to
blame for their troubles.

There's plenty of other ISP's in the book that can provide rock-solid
reliable hosting services on FreeBSD, such as us, so that you don't
have to deal with a bottom-feeder virtual hosting company like NTT/Verio.
Instead of trying to get people here, many of whom work for much
better run ISP's than NTT/Verio and who are competitors of NTT/Verio, to
help NTT/Verio help you, why don't you try letting NTT/Verio know how happy
you are with their unreliable service by voting with your feet?

Ted Mittelstaedt                      tedm@toybox.placo.com
Author of:          The FreeBSD Corporate Networker's Guide
Book website:         http://www.freebsd-corp-net-guide.com


>-----Original Message-----
>From: owner-freebsd-questions@FreeBSD.ORG
>[mailto:owner-freebsd-questions@FreeBSD.ORG]On Behalf Of Peter Baitz
>Sent: Wednesday, February 28, 2001 11:48 AM
>To: questions@FreeBSD.ORG; asami@FreeBSD.ORG; dg@FreeBSD.ORG;
>jhk@FreeBSD.ORG; grog@FreeBSD.ORG; imp@FreeBSD.ORG; dfr@FreeBSD.ORG;
>msmith@FreeBSD.ORG; rwatson@FreeBSD.ORG; peter@FreeBSD.ORG
>Subject: FreeBSD issues at iServer!!!
>
>
>Hello,
>
>I'm not quite sure how to classify this email I am sending to you at the
>FreeBSD project site.  However, I am looking for input, and wondering
>from your perspective what can be done, if anything.  Perhaps you guys
>even know someone at iServer (http://www.iserver.com)....
>
>We use iServer servers for hosting web sites.  They used to use BSD/OS
>and have switched over to FreeBSD and we were at first excited,  but the
>excitement has become huge frustration.
>
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Copyright (c) 1980, 1983, 1986, 1988, 1990, 1991, 1993, 1994
>        The Regents of the University of California.  All rights
>reserved.
>FreeBSD 4.2-RELEASE (VKERN) #0: Wed Feb 21 16:54:55 MST 2001
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>Their FreeBSD servers seem incapable of staying UP more than a handful
>or two of days, with many servers down every few days. We cannot get a
>reasonable explanation of why. We are in short very unhappy with the
>FreeBSD/OS  at this time because of it.
>
>Now I know that flies in the face of the FreeBSD organization's motto of
>being built by a Board of Directors and core groups of organized people,
>leading to a stable OS. Well at iServer I have not found that to be
>true, sadly.   I don't know what is wrong. Maybe you guys can set them
>straight, because it is harming the FreeBSD persona.  iServer is a great
>company, but I think they need some help.
>
>Thanks!
>pb
>
>PS: Don't tell them I told you so, thank you.
>
>
>
>
>
>
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