Skip site navigation (1)Skip section navigation (2)
Date:      Thu, 4 Apr 2002 00:59:19 +0200
From:      "Anthony Atkielski" <anthony@freebie.atkielski.com>
To:        "Rick Hamell" <hamellr@heorot.1nova.com>
Cc:        "Mike Meyer" <mwm-dated-1018305049.52a762@mired.org>, <chat@freebsd.org>
Subject:   Re: Anti-Unix Site Runs Unix
Message-ID:  <00d001c1db63$307abd40$0a00000a@atkielski.com>
References:  <Pine.BSF.4.21.0204031554220.42074-100000@heorot.1nova.com>

next in thread | previous in thread | raw e-mail | index | archive | help
Rick writes:

> Microsoft dosen't have technical support
> people at all except for the very high-level
> tier 3 group. All the technical support
> people are contracted out to other companies.

That depends on the product, and on the support category.  I believe Premier
support is 100% Microsoft.

> Every once in a while they'll get someone
> above average, but they tend to get promoted
> or a real job.

The average job lifetime in technical support, industry-wide, is about 18
months, IIRC.  It's a really boring job, overall, and often very frustrating
as well.


To Unsubscribe: send mail to majordomo@FreeBSD.org
with "unsubscribe freebsd-chat" in the body of the message




Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?00d001c1db63$307abd40$0a00000a>