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Date:      Tue, 27 Feb 2001 22:01:49 -0600
From:      "Josh Paetzel" <jpaetzel@hutchtel.net>
To:        <freebsd-questions@FreeBSD.ORG>, "jesse reynolds" <jesse@va.com.au>
Cc:        <nigel@4trak.net>
Subject:   Re: hardware fault or software problem? (machine freezes)
Message-ID:  <016d01c0a13b$3f680d20$6100000a@vladsempire.net>
References:  <a05010400b6bf865d3b09@[10.0.1.52]> <004301c0a133$d945acc0$6100000a@vladsempire.net> <a05010403b6c0cd7046c6@[10.0.1.52]>

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----- Original Message -----
From: "jesse reynolds" <jesse@va.com.au>
To: "Josh Paetzel" <jpaetzel@hutchtel.net>;
<freebsd-questions@FreeBSD.ORG>
Cc: <nigel@4trak.net>
Sent: Monday, February 26, 2001 9:21 PM
Subject: Re: hardware fault or software problem? (machine freezes)


> At 9:08 PM -0600 27/2/01, Josh Paetzel wrote:
> >----- Original Message -----
> >From: "jesse reynolds" <jesse@va.com.au>
> >To: <freebsd-questions@FreeBSD.ORG>
> >Cc: <nigel@4trak.net>
> >Sent: Sunday, February 25, 2001 10:14 PM
> >Subject: hardware fault or software problem? (machine freezes)
> >
> >
> >>  Hi folx
> >>
> >>  Any advice is greatly appreciated here... I have a server that's
> >>  about 4 months old. It's started crashing a fair bit, and when
it
> >>  crashed it completely freezes instantly, not giving the OS a
change
> >>  to log anything, so it doesn't reboot. The soft-power button on
the
> >>  front does not turn succeed in turning off the machine, but the
> >reset
> >>  button does work, as does ripping the power out of the back!
> >>
> >>  This to me sounds like a motherboard issue, but I guess it's
> >possible
> >>  it's a software problem.
> >  >
> >>  What I do get in my messages file is alot of random read errors
from
> >>  the primary hard drive, which is running on UDMA/66 (promise
> >>  controller onboard a gigabyte motherboard). Is it possible the
> >>  hardware or software gives up after a certain number of read
errors?
> >>  (each time the read is retried and is fine the second time, and
it's
> >>  completely random which block on the hard disk is going to error
> >out).
> >>
> >>  I'm running FreeBSD 4.1.1-RELEASE, here is a dmesg.
> >>
> >>  My question is should I a) changeover the motherboard, b)
upgrade
> >>  FreeBSD, c) both a and b, or d) get completely new hardware
> >>
> >>  Thanks!
> >>
> >>  -jesse
> >  >
> ><snip>
> >
> >I would try swapping the controller and cable before replacing the
> >motherboard.
> >
> >Josh
>
>
> The problem here is that the Promise ATA controller is soldered onto
> the motherboard. :-|
>
> Cheers
>
> Jesse

Yeah, I see now that you already said that.  Sorry.  Is there anyway
you can get ahold of a PCI promise card and disable the onboard
controller?  You need some way to isolate components so you can
troubleshoot this.

Josh



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