Date: Wed, 11 Sep 2002 11:45:10 -0700 From: "Jonas Fornander" <jonas@netwood.net> To: <freebsd-questions@FreeBSD.ORG> Subject: RE: RT Ticket Tracking Port? Message-ID: <065e01c259c3$5bb30970$0800a8c0@master> In-Reply-To: <200209111502.LAA02669@gevjon.ttsg.com>
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Where can I find RT? Jonas Fornander - System Administrator Netwood Communications, LLC - www.netwood.net Find out why we're better - 310-442-1530 > -----Original Message----- > From: owner-freebsd-questions@FreeBSD.ORG > [mailto:owner-freebsd-questions@FreeBSD.ORG] On Behalf Of Tuc > Sent: Wednesday, September 11, 2002 8:02 AM > To: Nathan Kinkade > Cc: dragoncrest@voyager.net; freebsd-questions@FreeBSD.ORG; > tuc@ttsg.com > Subject: Re: RT Ticket Tracking Port? > > > > This might also be a little overkill, but take a look at Keystone. > > http://whitepj.keystone.net (the site seems to be down at > the moment). > > Keystone is a PHP/Web based trouble ticketing system. It > will start > > tickets based on emails it receives, and based on the > subject line of > > the email it can be configured to do perform various tasks. > > > Stay away from Keystone. It was someones project, then > bought by a company and has been S-T-A-L-E ever since. Some > of the functionality STILL didn't work, we had to hack the > email->ticket programming. We went > from Keystone to RT a few months ago and haven't looked back. > > Tuc/TTSG Internet Services, Inc. > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-questions" in the body of the message > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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