Date: Sun, 28 Aug 2011 09:10:34 -0600 From: Chad Perrin <perrin@apotheon.com> To: "freebsd-questions@freebsd.org" <freebsd-questions@freebsd.org> Subject: Re: A quality operating system Message-ID: <20110828151034.GA60519@guilt.hydra> In-Reply-To: <20110828040427.GA2017@libertas.local.camdensoftware.com> References: <CAC1X_0bP8SeyqMaR68AQPMzT%2Br-isv4h0bJPdtaF3377bQ%2BajQ@mail.gmail.com> <16851_1313817220_4E4F4284_16851_6517_1_D9B37353831173459FDAA836D3B43499C521886E@WADPMBXV0.waddell.com> <CAC1X_0bs-Bg1VDiaTnXUifGfPKbtAibH%2BzfxV8=RPCMHJKNLVw@mail.gmail.com> <20110825043208.fe201707.freebsd@edvax.de> <CAC1X_0bXSXMW_AEPZMM_N5Lxi2F3J5hjR7m1gbyhBK1_W4eeWw@mail.gmail.com> <20110828050926.4e7d0389.freebsd@edvax.de> <20110828032152.GA57683@guilt.hydra> <20110828040427.GA2017@libertas.local.camdensoftware.com>
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[-- Attachment #1 --] On Sat, Aug 27, 2011 at 09:04:28PM -0700, Chip Camden wrote: > Quoth Chad Perrin on Saturday, 27 August 2011: > > > > I've decided to provide the "professional" response "Evan" claims to > > crave: > > > > Dear Evan, > > > > We appreciate your feedback on the quality, scope, and focus of our > > software and documentation. We always strive to provide the highest > > quality products and service to all of our customers, and constantly > > seek new ways to improve on perfection. The input of our customers > > is a key element of our strategy to consistently provide what they > > need in a timely and responsible fashion. > > > > Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case > > worker is Robert Jones. Your ticket is: > > > > [ ] Pending Action > > [ ] Open > > [X] Closed: Complete > > > > Your account has been charged $14.99 for successful completion. Note > > that this special 25% reduced support pricing will only apply for > > actions until September 15th. Take advantage of the discounts now! > > > > If you have any further questions, do not hesitate to use the support > > form on the Website. Thank you for your business. > > Perfect, except you didn't charge enough -- and you didn't ask him to > complete a survey. In retrospect, I see that you are of course correct about the charge. I considered doing something with a survey, but it was a lot of work constructing something using soul-sucking corporate "customer service" lingo, and I just didn't have the energy left to write anything about a survey. -- Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ] [-- Attachment #2 --] -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.14 (FreeBSD) iEYEARECAAYFAk5aWmoACgkQ9mn/Pj01uKV0LgCbB6YXA0GnLZQ32bDN+O9JZQWS GR4AmgMs47p3UVxYblbAw9hfeo7GUzGQ =CqLh -----END PGP SIGNATURE-----
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