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Date:      Thu, 29 Aug 2002 09:55:48 -0600
From:      "Long, Scott" <Scott_Long@adaptec.com>
To:        "'Miroslav Pendev'" <miro@cybershade.us>, SCSI FreeBSD <scsi@freebsd.org>
Subject:   RE: Dell PERC 2/si RAID  5 - problem
Message-ID:  <2C7CBDC6EA58D6119E4A00065B3A24CB0464E4@btcexc01.btc.adaptec.com>

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> Hi guys,
> 
> I have a problem with Dell PowerEdge 2400 running FreeBSD 4.6 RELEASE
> - four SCSI 16.9GB HDD Seagate drives as RAID 5.
> 
> I got this error today:
> 
> aac0: **Monitor** ID (0:03:0); Timeout Detected (Sync) [Aborting
> Command 0x03]Srb: )xa0668cf0, Status: 0x00

This is a message from the firmware that drive 0:3:0 is having
major troubles.

> 
> The system is with RAID 5 - Dell Perc 2i/Si and so far was working
> just perfect! 
> 
> dmesg shows:
> aac0: <Dell PERC 2/si> mem [......]
> aac0: i960RX 100MHz, 54 MB cache memory, no batery support
> aac0: Kernel 2.1-3, Build 2939, S/N 880ad0
> 
> At boot time the RAID BIOS show this error:
> 
> The following containers have missing members and are degraded:
> Container#0-RAID-5
> Container status - CRITICAL

This means that Container 0 contains a failed drive and is operating
in 'Critical' mode, meaning that it is being forced to actively
reconstruct the data for the failed drive, and any further drive
failures will result in data loss.

> 
> Obviously, something is wrong with the RAID, but all disc light are
> green - no error lights! 'fsck' didn't show any errors, too!
> Though, there is no any activity from one of the drives!

fsck won't show any error because the RAID controller is doing it's
job; i.e. it is reconstructing the data for the failed drive from
the parity on all the other drives.

> Is there a tool for FreeBSD that I can use to see what is problem, 
> or to rebuild the RAID 5? I have a replacesement HDD.
> 
> I know PERC is actualy Adaptec SCSI RAID card, but I am not 
> sure for the exact
> model.
> 
> The previous post to this list was for PERC 3si, can I use the
> same FreeBSD tool or it is not for this card?
> 

Yes, as I mentioned in my previous email, the aaccli tool that I
linked to will work for every aac-based raid subsystem that is
available right now.

> Any ideas are welcome!

Replace drive 0:3:0 with a new drive.  Regardless of what green lights
may be lit on it, it has failed.  You'll need to use either the BIOS
or the aaccli tool to assign the new drive as a spare.  Once you do 
that, the array will rebuild onto it, and everything will be back to
normal.  Of course, you should *always* have a spare drive available
and assigned.

Scott

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