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Date:      Thu, 30 Apr 1998 18:50:15 +0800
From:      Doug Lo <jwlo@ms11.hinet.net>
To:        "Jordan K. Hubbard" <jkh@time.cdrom.com>
Cc:        Joey Garcia <bear@pacificnet.net>, dg@root.com, "Anthony C. Chavez" <misfit@xmission.com>, freebsd-advocacy@FreeBSD.ORG
Subject:   Re: FreeBSD guyes
Message-ID:  <35485767.57B64B0@ms11.hinet.net>
References:  <14657.893928278@time.cdrom.com>

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Jordan K. Hubbard wrote:

> > > Where did you send it?
> >
> > Taiwan.
>
> No, I meant which email address you sent it _to_, but no matter - you've
> used orders@cdrom.com before I guess.

Sorry, I misunderstood. I used "jwlo@ms11.hinet.net" email address to send.

> > Jordan,In fact, I have sent  this email address before, I didn't get any repo
> nse
> > YET.They reply within 72 hours to custormers ?  Well, I doubt it
> > The ONLY thing I can do is WAIT, WAIT, WAIT. :-(
>
> Please, calm down.  Getting all upset helps no one to resolve these
> issues and only gets in the way.  The person who generally reads this
> mail was away for a month having a baby and her replacement (who no
> longer works here) evidently did not do a very good job of filling in.
> She is back now and answering emails, and if you'll be so good as to
> submit your complaint one last time to orders@cdrom.com I'm sure
> you'll get a response.  If you don't, then simply let me know 72 hours
> afterwards and I'll personally take it up with her to find out why
> things are not being cleared from the support queue.

Okay, I see.  Thanks your help. I'll send them email again.

Thanks again,
Doug.


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