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Date:      Fri, 15 Mar 2002 10:35:12 -0600
From:      Oscar Ricardo Silva <oscars@mail.utexas.edu>
To:        Michael Lucas <mwlucas@blackhelicopters.org>
Cc:        freebsd-questions@freebsd.org
Subject:   Re: Web-based helpdesk apps?
Message-ID:  <5.1.0.14.2.20020315103358.02648d28@mail.utexas.edu>
In-Reply-To: <20020315111025.A17446@blackhelicopters.org>

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At 11:10 AM 3/15/2002 -0500, Michael Lucas, you wrote:

>Folks,
>
>I'm looking for a simple little helpdesk application for small network
>management.  My ideal program would take entries over the Web, allow
>updates, assigning tickets to technicians, and so on.
>
>Does anyone know of such a thing in the ports collection, or something
>that could port easily to FreeBSD?
>
>==ml
>
>--
>Michael Lucas           mwlucas@FreeBSD.org, mwlucas@BlackHelicopters.org
>my FreeBSD column: http://www.oreillynet.com/pub/q/Big_Scary_Daemons
>
>http://www.blackhelicopters.org/~mwlucas/
>
>To Unsubscribe: send mail to majordomo@FreeBSD.org
>with "unsubscribe freebsd-questions" in the body of the message


It's not in the ports but I highly recommend Request Tracker.  You can find 
out more and download source at:

<http://www.fsck.com/projects/rt/>;



Oscar


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