Date: Sat, 27 Aug 2011 15:49:35 -0400 (EDT) From: Benjamin Kaduk <kaduk@MIT.EDU> To: freebsd-arch@freebsd.org Subject: Re: How about finally replacing GNATS? (was Re: FreeBSD problems and preliminary ways to solve) Message-ID: <alpine.GSO.1.10.1108271541330.1411@multics.mit.edu> In-Reply-To: <CAGH67wSDDX1UgSRrbX9ZbCHYT-VQzLdcCTwBV4298s_T9d7gfQ@mail.gmail.com> References: <175270279.98941.1313793515391.JavaMail.root@erie.cs.uoguelph.ca> <1314468512.87152.YahooMailClassic@web113511.mail.gq1.yahoo.com> <CAGH67wSDDX1UgSRrbX9ZbCHYT-VQzLdcCTwBV4298s_T9d7gfQ@mail.gmail.com>
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We have used JIRA, Trac, and Request Tracker for various things here at MIT. We phased out JIRA because it was a hassle to work with. Trac is pretty slow in our current deployment, and it may or may not get better once we move to different hardware (I personally don't think it will be great). RT is I think more for user support tickets than proper bug tracking (though we use it for bug tracking at OpenAFS); I don't think it has quite the workflow we want, and I gather it can be pretty complicated to mention. I will also mention the Debian bug tracker which, despite the jokes made at its expense in various Linux communities, seems like it may be a reasonable fit for what we want. Most interaction is done over email, but I could imagine writing scripts around it. Sadly, I don't have any real experience with Bugzilla for comparison. -Ben Kaduk
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