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Date:      Tue, 13 Feb 2001 11:42:26 -0800
From:      Kent Stewart <kstewart@urx.com>
To:        mij@osdn.com
Cc:        Seth <seth@psychotic.aberrant.org>, freebsd-doc@FreeBSD.ORG
Subject:   Re: Web page suggestion
Message-ID:  <3A898E22.39A43C02@urx.com>
References:  <20010213104922.A70178@psychotic.aberrant.org> <20010213125007.B375@guinness.osdn.com>

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Jim Mock wrote:
> 
> On Tue, 13 Feb 2001 at 10:49:22 -0500, Seth wrote:
> > This suggestion has probably been debated ad nauseum already, but I'd
> > like to make it anyway on the off chance that nobody's ever heard it
> > before :)
> >
> > One of the hardest things for people new to FreeBSD to do is locate
> > the installation disks & instructions.  This sounds strange to those
> > of us who are familiar with the web site, but the images are three
> > clicks away from the main page, and the links are embedded in stuff
> > that the impatient would-be user won't want to read.  I can't tell
> > you the number of times I've pointed people to the freebsd.org web
> > site and then had to hand-hold them through locating the floppies and
> > imaging instructions.  More than once, I've heard "if it's this much
> > trouble to install, how hard is it going to be to USE?"
> 
> If they think clicking through 3 links to get to is "too much trouble"
> they shouldn't be using FreeBSD.  If they can't be bothered to click the
> very easily labeled links, they're surely not going to bother reading
> any of the install docs and will have an installation experience similar
> to trying to ram their head through a brick wall.

Part of the problem is that when they get to the "Handbook Chapter on
Obtaining FreeBSD", they are presented with Appendix A. To a newbie,
Appendix A is a series of TLA's that are completely giberish until
they have been using FreeBSD for a while. There isn't a chapter on
obtaining FreeBSD and there also aren't any instructions. Using FTP to
download an iso or the bin files would be a section by itself. The
closest I have seen is Dan's web page at
http://www.freebsddiary.org/read.html. I don't think a newbie can use
CVS or CTM to install FreeBSD. So, you have a series of choices that
don't make any sense and more than half of them don't apply.

I also don't have any idea where the process is breaking down. I
always thought it was a literacy test such as pushing a pull door and
I flunked it at times. Bookmarking the process at the release level of
an FTP mirror is one way through the jungle and that is the route I
have taken.

Kent

> 
> - jim
> 
> --
> jim mock <mij@osdn.com>     O|S|D|N      open source development network
> http://soupnazi.org/                  http://osdn.com/ | jim@FreeBSD.org
> 
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-- 
Kent Stewart
Richland, WA

mailto:kbstew99@hotmail.com
http://kstewart.urx.com/kstewart/index.html
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