Date: Wed, 21 Oct 2009 18:00:13 GMT From: "Vogel, Jack" <jack.vogel@intel.com> To: freebsd-i386@FreeBSD.org Subject: Re: i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654 Message-ID: <200910211800.n9LI0DXF004089@freefall.freebsd.org>
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The following reply was made to PR i386/139811; it has been noted by GNATS. From: "Vogel, Jack" <jack.vogel@intel.com> To: "bug-followup@FreeBSD.org" <bug-followup@FreeBSD.org>, "jluis.estgf@gmail.com" <jluis.estgf@gmail.com> Cc: Subject: Re: i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654 Date: Wed, 21 Oct 2009 10:23:21 -0700 --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable This is not an adequate designation of the parts involved, I need the Intel= part numbers, I also cannot tell from this description if this is only sup= posed to describe the adapter board or a server motherboard. I'm guessing that you mean its an 82576? If so, are you aware that in Free= BSD 7.2 this should use the igb rather than the em driver? Nevertheless, bo= th drivers are in the GENERIC kernel so your adapter should be discovered. The only other thing I can think of, depending on the server hardware, with= many things plugged into expansion slots I have seen some cards mysterious= ly disappear from the PCI tree, this would be on ESB2 type systems. Making = sure that all firmware is updated to the latest can help this. You can try = removing everything but the new card and see if it then becomes visible. Tr= y putting the adapter into a different system as another test. If this fails its likely bad hardware. Jack Vogel Intel LAD Software --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:sc= hemas-microsoft-com:office:word" xmlns=3D"http://www.w3.org/TR/REC-html40">; <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii"> <meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)"> <style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:Arial; color:windowtext;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --> </style> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div class=3DSection1> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>This is not an adequate designation of the parts involve= d, I need the Intel part numbers, I also cannot tell from this description if th= is is only supposed to describe the adapter board or a server motherboard.<o:p= ></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>I’m guessing that you mean its an 82576? If = so, are you aware that in FreeBSD 7.2 this should use the igb rather than the e= m driver? Nevertheless, both drivers are in the GENERIC kernel so your adapte= r should be discovered.<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>The only other thing I can think of, depending on the se= rver hardware, with many things plugged into expansion slots I have seen some ca= rds mysteriously disappear from the PCI tree, this would be on ESB2 type system= s. Making sure that all firmware is updated to the latest can help this. You c= an try removing everything but the new card and see if it then becomes visible= . Try putting the adapter into a different system as another test.<o:p></o:p>= </span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>If this fails its likely bad hardware.<o:p></o:p></span>= </font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>Jack Vogel<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'>Intel LAD Software<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1= 0.0pt; font-family:Arial'><o:p> </o:p></span></font></p> </div> </body> </html> --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_--
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