Date: Sat, 04 Sep 1999 18:03:53 GMT From: flec@flec.co.uk (Steven Fletcher) To: Ronald Wiplinger <ronald@trace.net.tw> Cc: isp@freebsd.org Subject: Re: Tcket system Message-ID: <37d25dde.121221586@smtp.shellnet.co.uk> In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw> References: <37D0FE49.ABB069CE@trace.net.tw>
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On Sat, 04 Sep 1999 19:11:05 +0800, you wrote: >Does anybody have a "ticket system" ? Take a look at Keystone (http://www.stonekeep.com/keystone.php3). There is no email interface with it (last time I checked). I wrote a working, but not very functioal one in perl... it dosen't handle mime encoded emails/attachments yet but basically takes the subject/body/sender of the email and turns it into keystones "Problem", body, and "Open tech" fields via the perl DBI system. I might stick it up & distribute it somewhere when I've done those. Steven Fletcher stevenf@shellnet.co.uk / flec@flec.co.uk To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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