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Date:      Mon, 12 Jul 2004 01:07:43 -0400
From:      Bob Perry <rperry4@earthlink.net>
To:        Lucas Holt <luke@foolishgames.com>
Cc:        freebsd-questions@freebsd.org
Subject:   Re: How Critical Is It To Use an ISP Running FreeBSD or BSD/OS?
Message-ID:  <40F21C9F.70807@earthlink.net>
In-Reply-To: <D3373D43-D3B1-11D8-B6F3-000A95EFF4CA@foolishgames.com>
References:  <40F07719.9060702@earthlink.net> <20040710192028.669d1bd7.wmoran@potentialtech.com> <200407101659.31979.kstewart@owt.com> <40F099AE.1020500@earthlink.net> <D3373D43-D3B1-11D8-B6F3-000A95EFF4CA@foolishgames.com>

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Lucas Holt wrote:

> If it is a small ISP, then the a unix like operating system on their 
> servers might me someone there can help you.  With large isps, its 
> irrelivant.  They will only support Windows, Mac Classic (os 9 or 
> lower) and maybe OSX if you are lucky.
>
> That being said, I'd like to point out that some isps are willing to 
> work with you.  I started work in the computer industry in 98 at a 
> very small isp.  I was the first tech hired.  I had experience when i 
> started with Windows 3.1-95, NT 4, OS/2 Warp 3, and Redhat 5.0.  By 
> the time I left in 2000, I handled all "odd" os calls. Basically our 
> techs could only handle windows 95, 98 and to some degree win 2k 
> calls.  I handled all NT4, OS/2, Linux, HP-UX (yeah we got some), 
> Solaris, and Mac calls.  if i wasn't there, customers were told to 
> call during my next scheduled shift.  The other techs wouldn't 
> consider trying to help them.  Often they just wanted dns servers, or 
> phone numbers.  The mere mention of another os scared the techs off.  
> I was considered tier 2 support, web designer/webmaster and the NT sys 
> admin at the company which only had 15 employees in 2000.  We had 
> about 4000 dialups and 1000 hosting accounts (mostly linux).
>
> In short, if you know explicit questions to ask then you can get 
> help.  If not, you are out of luck.  I have to lie to SBC to get help 
> with my DSL line when it goes down just because i have a router and 
> non windows based oses in the house. :)
>
> Lucas Holt
> Luke@FoolishGames.com
> ________________________________________________________
> FoolishGames.com  (Jewel Fan Site)
> JustJournal.com (Free blogging)
>
>
Luke,
Hopefully, I'll find an ISP committed to supporting the FreeBSD platform.
Otherwise, I'll have to wait until I gain the expertise necessary to 
talk MS
and translate that to FreeBSD.

Thanks for taking the time to respond.
Bob Perry

-- 
I've learned that whatever hits the fan will not be evenly
distributed.

FreeBSD 4.9-RELEASE-p2 #0



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