Date: Sun, 05 Feb 2006 14:36:23 +0100 From: Torfinn Ingolfsen <torfinn.ingolfsen@broadpark.no> To: freebsd-usb@freebsd.org Subject: Dymo LabelManager PC (usb label printer) doesn't work with FreeBSD Message-ID: <20060205143623.2ee1609d.torfinn.ingolfsen@broadpark.no>
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[-- Attachment #1 --] I have a "LabelManager PC" label printer from Dymo (http://global.dymo.com/enUS/Products/LabelMANAGER_PC.html). When I attach the device to a FreeBSD machine, it doesn't get connected. Here is what /var/log/messages shows: Feb 5 14:29:50 kg-quiet kernel: ulpt0: DYMO DYMO LabelMANAGER PC, rev 0.21/1.00, addr 2, iclass 7/1 Feb 5 14:29:50 kg-quiet kernel: ulpt0: could not find bulk out endpoint Feb 5 14:29:50 kg-quiet kernel: device_attach: ulpt0 attach returned 6 and usbdevs -v: root@kg-quiet# usbdevs -v Controller /dev/usb0: addr 1: full speed, self powered, config 1, OHCI root hub(0x0000), (0x1002)(0x0000), rev 1.00 port 1 powered port 2 powered port 3 powered port 4 powered Controller /dev/usb1: addr 1: full speed, self powered, config 1, OHCI root hub(0x0000), (0x1002)(0x0000), rev 1.00 port 1 powered port 2 powered port 3 addr 2: low speed, self powered, config 1, product 0x0011(0x0011), DYMO(0x0922), rev 1.00 port 4 powered Controller /dev/usb2: addr 1: high speed, self powered, config 1, EHCI root hub(0x0000), (0x1002)(0x0000), rev 1.00 port 1 powered port 2 powered port 3 powered port 4 powered port 5 powered port 6 powered port 7 powered port 8 powered I have usb snoop logs from windows (see attached file). I can't see what's wrong with this device, but I'm not very failiar with the ins and outs of usb. Any hints on what I can try is welcome. -- Regards, Torfinn Ingolfsen, Norway [-- Attachment #2 --] [0 ms] UsbSnoop compiled on Jan 18 2003 22:41:32 loading [0 ms] UsbSnoop - DriverEntry(f5b3ac40) : Windows NT WDM version 1.16 [2 ms] UsbSnoop - AddDevice(f5b3af50) : DriverObject 8118a210, pdo 81159330 [4 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_CAPABILITIES) [4 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (0x00000018) [4 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (0x00000018) [4 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_QUERY_RESOURCE_REQUIREMENTS) [4 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_RESOURCE_REQUIREMENTS) [5 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_FILTER_RESOURCE_REQUIREMENTS) [5 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_FILTER_RESOURCE_REQUIREMENTS) [5 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_START_DEVICE) [5 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_START_DEVICE) [6 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_INTERNAL_DEVICE_CONTROL [6 ms] UsbSnoop - MyDispatchInternalIOCTL(f5b39e80) : fdo=81159330, Irp=811739e8, IRQL=0 [6 ms] >>> URB 1 going down >>> -- URB_FUNCTION_GET_DESCRIPTOR_FROM_DEVICE: TransferBufferLength = 00000012 TransferBuffer = 811a47c8 TransferBufferMDL = 00000000 Index = 00000000 DescriptorType = 00000001 (USB_DEVICE_DESCRIPTOR_TYPE) LanguageId = 00000000 [12 ms] UsbSnoop - MyInternalIOCTLCompletion(f5b39db0) : fido=00000000, Irp=811739e8, Context=8126f0a8, IRQL=2 [12 ms] <<< URB 1 coming back <<< -- URB_FUNCTION_CONTROL_TRANSFER: PipeHandle = 8143b6f4 TransferFlags = 00720047 (USBD_TRANSFER_DIRECTION_IN, USBD_SHORT_TRANSFER_OK) TransferBufferLength = 00000012 TransferBuffer = 811a47c8 TransferBufferMDL = 81244948 00000000: 12 01 10 01 00 00 00 08 22 09 11 00 00 01 01 02 00000010: 03 01 UrbLink = 00000000 SetupPacket = 00000000: 80 06 00 01 00 00 12 00 [12 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_INTERNAL_DEVICE_CONTROL [12 ms] UsbSnoop - MyDispatchInternalIOCTL(f5b39e80) : fdo=81159330, Irp=811739e8, IRQL=0 [12 ms] >>> URB 2 going down >>> -- URB_FUNCTION_GET_DESCRIPTOR_FROM_DEVICE: TransferBufferLength = 00000109 TransferBuffer = 8119f9a8 TransferBufferMDL = 00000000 Index = 00000000 DescriptorType = 00000002 (USB_CONFIGURATION_DESCRIPTOR_TYPE) LanguageId = 00000000 [21 ms] UsbSnoop - MyInternalIOCTLCompletion(f5b39db0) : fido=00000000, Irp=811739e8, Context=81213ec8, IRQL=2 [21 ms] <<< URB 2 coming back <<< -- URB_FUNCTION_CONTROL_TRANSFER: PipeHandle = 8143b6f4 TransferFlags = 00720047 (USBD_TRANSFER_DIRECTION_IN, USBD_SHORT_TRANSFER_OK) TransferBufferLength = 00000021 TransferBuffer = 8119f9a8 TransferBufferMDL = 81244948 00000000: 09 02 21 00 01 01 00 c0 01 09 04 00 00 02 07 01 00000010: 02 00 07 05 81 02 08 00 00 08 05 02 03 08 00 04 00000020: ff UrbLink = 00000000 SetupPacket = 00000000: 80 06 00 02 00 00 09 01 [21 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_INTERNAL_DEVICE_CONTROL [21 ms] UsbSnoop - MyDispatchInternalIOCTL(f5b39e80) : fdo=81159330, Irp=811739e8, IRQL=0 [21 ms] >>> URB 3 going down >>> -- URB_FUNCTION_SELECT_CONFIGURATION: ConfigurationDescriptor = 0x8119f9a8 (configure) ConfigurationDescriptor : bLength = 9 ConfigurationDescriptor : bDescriptorType = 0x00000002 ConfigurationDescriptor : wTotalLength = 0x00000021 ConfigurationDescriptor : bNumInterfaces = 0x00000001 ConfigurationDescriptor : bConfigurationValue = 0x00000001 ConfigurationDescriptor : iConfiguration = 0x00000000 ConfigurationDescriptor : bmAttributes = 0x000000c0 ConfigurationDescriptor : MaxPower = 0x00000001 ConfigurationHandle = 0x00720047 Interface[0]: Length = 56 Interface[0]: InterfaceNumber = 0 Interface[0]: AlternateSetting = 0 [24 ms] UsbSnoop - MyInternalIOCTLCompletion(f5b39db0) : fido=00000000, Irp=811739e8, Context=812b6b88, IRQL=0 [24 ms] <<< URB 3 coming back <<< -- URB_FUNCTION_SELECT_CONFIGURATION: ConfigurationDescriptor = 0x8119f9a8 (configure) ConfigurationDescriptor : bLength = 9 ConfigurationDescriptor : bDescriptorType = 0x00000002 ConfigurationDescriptor : wTotalLength = 0x00000021 ConfigurationDescriptor : bNumInterfaces = 0x00000001 ConfigurationDescriptor : bConfigurationValue = 0x00000001 ConfigurationDescriptor : iConfiguration = 0x00000000 ConfigurationDescriptor : bmAttributes = 0x000000c0 ConfigurationDescriptor : MaxPower = 0x00000001 ConfigurationHandle = 0xe24d5468 Interface[0]: Length = 56 Interface[0]: InterfaceNumber = 0 Interface[0]: AlternateSetting = 0 Interface[0]: Class = 0x00000007 Interface[0]: SubClass = 0x00000001 Interface[0]: Protocol = 0x00000002 Interface[0]: InterfaceHandle = 0x813edd68 Interface[0]: NumberOfPipes = 2 Interface[0]: Pipes[0] : MaximumPacketSize = 0x00000008 Interface[0]: Pipes[0] : EndpointAddress = 0x00000081 Interface[0]: Pipes[0] : Interval = 0x00000000 Interface[0]: Pipes[0] : PipeType = 0x00000002 (UsbdPipeTypeBulk) Interface[0]: Pipes[0] : PipeHandle = 0x813edd80 Interface[0]: Pipes[0] : MaxTransferSize = 0x00001000 Interface[0]: Pipes[0] : PipeFlags = 0x00000000 Interface[0]: Pipes[1] : MaximumPacketSize = 0x00000008 Interface[0]: Pipes[1] : EndpointAddress = 0x00000002 Interface[0]: Pipes[1] : Interval = 0x00000004 Interface[0]: Pipes[1] : PipeType = 0x00000003 (UsbdPipeTypeInterrupt) Interface[0]: Pipes[1] : PipeHandle = 0x813edd9c Interface[0]: Pipes[1] : MaxTransferSize = 0x00001000 Interface[0]: Pipes[1] : PipeFlags = 0x00000000 [26 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_QUERY_CAPABILITIES) [26 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_CAPABILITIES) [26 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_QUERY_PNP_DEVICE_STATE) [26 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_PNP_DEVICE_STATE) [26 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_QUERY_DEVICE_RELATIONS) [26 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_DEVICE_RELATIONS) [27 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_INTERNAL_DEVICE_CONTROL [27 ms] UsbSnoop - MyDispatchInternalIOCTL(f5b39e80) : fdo=81159330, Irp=81309628, IRQL=0 [27 ms] >>> URB 4 going down >>> -- URB_FUNCTION_CLASS_INTERFACE: TransferFlags = 00000003 (USBD_TRANSFER_DIRECTION_IN, USBD_SHORT_TRANSFER_OK) TransferBufferLength = 000003f1 TransferBuffer = 81183be8 TransferBufferMDL = 00000000 UrbLink = 00000000 RequestTypeReservedBits = 00000000 Request = 00000000 Value = 00000000 Index = 00000000 [41 ms] UsbSnoop - MyInternalIOCTLCompletion(f5b39db0) : fido=00000000, Irp=81309628, Context=813ec348, IRQL=2 [41 ms] <<< URB 4 coming back <<< -- URB_FUNCTION_CONTROL_TRANSFER: PipeHandle = 8143b6f4 TransferFlags = 00000003 (USBD_TRANSFER_DIRECTION_IN, USBD_SHORT_TRANSFER_OK) TransferBufferLength = 00000051 TransferBuffer = 81183be8 TransferBufferMDL = 81244948 00000000: 00 51 4d 46 47 3a 44 59 4d 4f 3b 43 4d 44 3a 20 00000010: 3b 4d 44 4c 3a 44 59 4d 30 30 31 31 3b 43 4c 41 00000020: 53 53 3a 50 52 49 4e 54 45 52 3b 44 45 53 43 52 00000030: 49 50 54 49 4f 4e 3a 44 59 4d 4f 20 4c 61 62 65 00000040: 6c 4d 41 4e 41 47 45 52 20 50 43 3b 20 20 ff ff 00000050: ff UrbLink = 00000000 SetupPacket = 00000000: a1 00 00 00 00 00 f1 03 [79 ms] UsbSnoop - DispatchAny(f5b38610) : IRP_MJ_PNP (IRP_MN_QUERY_DEVICE_RELATIONS) [79 ms] UsbSnoop - MyDispatchPNP(f5b3aee0) : IRP_MJ_PNP (IRP_MN_QUERY_DEVICE_RELATIONS)
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